Charity Klein
Omaha,NE
Summary
Highly motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Detail-oriented and able to learn new concepts with excellent problem-solving skills. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Certified Medical Assistant with background in patient care, medical documentation and office management. Strengths include thoroughness in conducting clinical procedures, coordinating patient care and effectively managing records. Previous roles have demonstrated an ability in improving workflow processes, ensuring quality compliance and enhancing patient satisfaction.
Overview
15
15
years of professional experience
2
2
Certification
Work History
CMA
CHI Health Clinic
Omaha, NE
08.2023 - Current
- Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Observed patients' conditions closely; reported any changes in status or behavior immediately.
- Participated actively in team meetings discussing new developments in medicine or changes in policies and procedures.
- Monitored vital signs such as heart rate, respiration rate and blood pressure; recorded results in patient charts accurately and promptly.
- Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
Merchandiser
PepsiCo
Omaha, NE
01.2016 - 12.2020
- Communicated and coordinated execution of planograms with store management and supervisors
- Time Management
- Fast and Accurate
- Exceptional Customer Service
Supervisor
Omaha World Herald
Omaha, NE
01.2010 - 12.2020
- Provided ongoing training to address staff needs
- Identified customer needs promptly and efficiently
- Complied with Company Policies, Objectiveness and Communication goals
- Coached Staff Members to Develop Long Term Career Goals
- Coordinated employee’s schedules according to shift
- Coached Staff Members to Develop Long Term Career Goals
Education
Associate's Degree - Medical Assisting
Metropolitan Community College
Omaha, NE05.2023
Skills
- Understands Medical Procedures
- Preparing pts/ pt Education
- Injections/blood draws
- Preparing rooms
- Patient records?Filing
- Patient-focused care
- Medical Terminology
- Patient Scheduling
- Phlebotomy
- Procedure Assistance
- Sterile technique
- Calm and level-headed under duress
- CPR
- First Aid
- Compassionate
- EKG's
Certification
- BLS
- Med Aide
- CNA Knowledge
Accomplishments
- Dean's List
- Honor Roll
- PHI Theta Kapa
Timeline
CMA
CHI Health Clinic
08.2023 - Current
Merchandiser
PepsiCo
01.2016 - 12.2020
Supervisor
Omaha World Herald
01.2010 - 12.2020
Associate's Degree - Medical Assisting
Metropolitan Community College
- BLS
- Med Aide
- CNA Knowledge
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