Charity Krulder
Lincoln,IL
Summary
Proven team player and strong communicator, adept at multitasking and maintaining cleanliness. At Nomads Fayetteville, I enhanced customer loyalty and increased traffic through social media engagement and exceptional service. Offering a solid ability to connect with customers and provide high-quality service. Bring an understanding of mixology principles and the ability to learn new recipes and techniques quickly. Ready to use and develop organisational and multitasking skills in any role. All while attending university and getting a bachelor's degree.
Trained in First Aid as a lifeguard, my role significantly improved safety and hygiene standards, showcasing my dedication to customer care and operational excellence.
Personable and customer-focused with a flair for creating positive dining experiences. Possesses a strong understanding of menu knowledge and food safety practices, coupled with excellent communication and multitasking skills. Dedicated to providing outstanding service and ensuring guest satisfaction.
Overview
7
7
years of professional experience
Work History
Bartender
Nineteenth Hole
11.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Maintained a clean and organised workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Waitress
Country Aire
10.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with demanding customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork among staff members through clear communication and collaboration during shifts.
Head Bartender
Nomads Fayetville
09.2022 - 05.2023
- Performed opening and closing duties, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
- Networked within the local community to build relationships with other businesses and attract new clientele.
- Handled establishment of social media accounts, increasing customer traffic and bolstering business.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimising instances of theft or loss.
Student Ambassador
University of Arkansas
01.2022 - 11.2022
- Answered questions from visitors and potential students about university life.
- Developed in-depth knowledge of university resources and services and promoted to prospective students.
- Developed essential leadership skills through participation in the university's specialised training programs and workshops.
- Enhanced university reputation by representing the institution at various events, including open houses and college fairs.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions and providing insight.
- Gained valuable public speaking experience through regular presentations to diverse audiences about the benefits of attending the university.
Lifegaurd
Frisco Athletic Center
05.2018 - 08.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
- Monitored the safety of guests in and around the swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks daily.
- Responded to emergencies in a timely, efficient manner.
- Maximized customer satisfaction by courteously greeting pool patrons and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
Education
Degree Certificate - Research And Care of Archeological And Museum Obj.
Durham University
Durham, UK01-2025
Bachelor of Arts - History
University of Arkansas
Fayetteville, AR05-2023
High School Diploma -
LoneStar Highschool
Frisco, TX05-2019
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Strong communicator
- First aid
- Patience and empathy
Affiliations
- Delta Delta Delta
- Phi Delta Theta
- National Charity League
Languages
Spanish
Elementary
Latin
Elementary
English
Native or Bilingual
Timeline
Bartender
Nineteenth Hole
11.2024 - Current
Waitress
Country Aire
10.2024 - Current
Head Bartender
Nomads Fayetville
09.2022 - 05.2023
Student Ambassador
University of Arkansas
01.2022 - 11.2022
Lifegaurd
Frisco Athletic Center
05.2018 - 08.2018
Degree Certificate - Research And Care of Archeological And Museum Obj.
Durham University
Bachelor of Arts - History
University of Arkansas
High School Diploma -
LoneStar Highschool
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