Charity Lewis
Jackson,MS
Summary
Dedicated and detail-oriented Healthcare Insurance Agent with over five years experience in providing clients with comprehensive insurance solutions. Also, skilled in assessing client needs, explaining complex policies, and ensuring compliance with industry regulations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Healthcare Insurance Specialist
Continuum Global Solutions
Remote
07.2020 - 06.2024
- provided personalized insurance solutions to clients, resulting in 25% increase in customer satisfaction ratings.
- Conducted detailed needs assessments and policy reviews to ensure clients recieved appropriate coverage.
- Managed client portfolios and ensured timely policy renewals and updates.
- Maintained up-to-date knowledge to industry regulations and compliance requirements.
Sales Representative
Alorica
Jackson, MS
05.2018 - 06.2024
- Cultivate and maintain client relationships through effective communication.
- Deliver compelling and informative product presentations.
- Generated new sales leads through cold calling and networking activities.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Provided technical support for customers using the company's products or services.
Education
Associate of Applied Science -
Hinds Community College
Raymond, MS07-2020
Skills
- Comprehensive knowledge of healthcare insurance plans and regulations
- Excellent verbal and written communication skills
- Exceptional customer service and relationship-building skills
- Reporting skills
- Strong organizational and time management skills
Certification
- Licensed Health Insurance Agent, State of Ms
Timeline
Healthcare Insurance Specialist
Continuum Global Solutions
07.2020 - 06.2024
Sales Representative
Alorica
05.2018 - 06.2024
Associate of Applied Science -
Hinds Community College
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