Charity Lewright

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Contributed to a positive work environment by fostering strong working relationships among colleagues.
• Assisted in preparation and processing of payroll to facilitate prompt staff payments.

• Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
• Provided proof of service in form of affidavit.
• Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
• Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
• Optimized route planning to maximize productivity while minimizing travel time between service locations.
• Researched defendants' schedules, social media, and analyzed personal records to locate defendants.
• Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.
• Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
• Increased client satisfaction by efficiently serving legal documents in a timely and professional manner.

• Communicated and coordinated planogram execution with store management.
• Organized and located inventory, updating store spreadsheets to reflect statistical data.

• Verified proper portion sizes to consistently attain high food quality standards.
• Interacted with guests to obtain feedback on product quality and service levels.
• Accurately estimated amount of food to prepare for events.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

• Followed-up with clients after installations to assess quality service and customer satisfaction.
• Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
• Developed customized sales techniques to successfully sell and upsell units and services to new and existing clients.
• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Worked with shipping department and various product lines to assess, update and optimize delivery dates for customers.
• Maximized efficiency and time management by effectively planning and organizing client routes within territory.
• Invoice creation and assistance in accounting duties.

• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
• Upsold customers and optimized table-turns to outperform average sales.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits. Made many lifelong friendships with many of the patrons.
• Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
• Provided exceptional service to any number of customers per day at our 5 star restaurant.
• Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
• Collaborated with host, bus person and cook to serve up food and beverage options.
• Minimized customer wait times by efficiently taking and filling large volume of orders each day.
• Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Delivered lessons to young learners within a close-knit setting.

Utilized ABA strategies for developmental support of autistic preschoolers and young children.

Trained children with ADHD in essential life skills.

Helped with preparing meals and toileting young children.

Gained valuable experience and honed skills through a six-year professional partnership in Hanford, CA.

• Brought in new business opportunities, helping to drive catering revenues and achieving quarterly and yearly goals.
• Worked with clients one on one to create enticing catering menus for array of events from weddings and christenings to work parties and holiday meals.
• Monitored staff members at all catering events and functions, providing in-depth instructions ahead of time.
• Cultivated professional relationships with key personnel within establishment, including catering staff, and banquet manager, enabling quick and efficient service and resolutions.
• Executed scheduling, logistics and follow-ups with event staff.
• Customized menus and managed food preparation for special events.
• Directed food delivery and presentation to maintain catering operations.
• Maintained records to orchestrate event details, customer requests and billing information.
• Managed kitchen staff team of [Number] and assigned various stages of food production.
• Oversaw hiring, training and development of catering staff.
• Developed and standardized new recipes to diversify menu offerings.

• Greeted customers upon entrance and handled all cash and credit transactions.
• Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
• Helped customers complete purchases, including processing payments and bagging items.
• Assisted customers over the phone regarding store operations, product, promotions and orders.
• Updated signage to reflect current prices and help promote target merchandise.
• Assessed floor displays to determine which merchandise required restocking.
• Removed outdated and overripe items from stock to eliminate health risks.
• Responded to customer questions about products and services.
• Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.