Charity Loadholt
Tucker,GA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Cashier
Kroger
02.2024 - Current
- Responsible for being visible and actively greeting, engaging and assisting customers
- Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. - Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns
- Processed refunds and exchanges in accordance with company policy.
- Performed cash, card, and check transactions to complete customer purchases.
Fulfillment Associate
Amazon
11.2023 - 12.2023
- Followed safety protocols to minimize workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Prepared and checked outbound shipments for accuracy.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Picked and packed order items.
Sales Associate
Sam's Club
09.2022 - 09.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained up-to-date knowledge of store sales, payment policies
- Volunteered for extra shifts during holidays and other busy period o alleviate staffing shortage
- Monitored customers for signs of security concerns and escalate sues to managemen
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Certificate Of Technical Studies - Office Information Professional-General Studies
MedTech Institute
Tucker, GA01.2011
High School Diploma -
Tucker High
Tucker, GA05.2007
Skills
- Customer service (10 years)
- Cash register
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Payment processing
- Conflict resolution
- Product knowledge
- Complex Problem-solving
- POS system operations
- POS systems
- Staff training
- ID verification
- Fraud prevention awareness
- Loss prevention
- Proficient in software
- Multitasking and organization
- Empathy and patience
- Basic math
- Dependability and reliability
- Problem-solving
- Honest and dependable
Timeline
Cashier
Kroger
02.2024 - Current
Fulfillment Associate
Amazon
11.2023 - 12.2023
Sales Associate
Sam's Club
09.2022 - 09.2023
Certificate Of Technical Studies - Office Information Professional-General Studies
MedTech Institute
High School Diploma -
Tucker High
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