Charity McCoy
Columbia City,IN
Summary
Dedicated and detail-oriented Medical Receptionist committed to enhancing team efficiency and delivering exceptional patient service. Proficient in EPIC and NextGen software, with strong organizational skills that streamline operations and improve workflow. A passion for continuous professional development drives the pursuit of innovative solutions to meet evolving healthcare needs. Recognized for fostering positive patient interactions and contributing to a collaborative work environment.
Overview
21
21
years of professional experience
Work History
Receptionist
Fort Wayne Orthopedics
12.2018 - Current
- Efficiently check patients in and out for appointments, ensuring a smooth process.
- Accurately enter, verify, and update patient information in NextGen.
- Review and document patient payment receipts with precision.
- Verify patient demographic data, forms, and insurance information to maintain accurate records.
Patient Support Assistant
Parkview Physician Group
10.2004 - 07.2018
- Managed patient check-in and check-out processes, maintaining timely service.
- Obtained insurance verifications and pre-authorizations to facilitate patient care.
- Scheduled patient appointments, sent notifications, and addressed rescheduling requests.
- Entered, verified, and updated patient information in Epic.
- Handled incoming calls, providing information, scheduling appointments, and taking messages.
Education
High School Diploma - undefined
Columbia City High School
Columbia City, INSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Verbal and written communication
- Appointment scheduling
- Scheduling appointments
- Data inputting
- Multi-line telephone operation
- Clerical support
- Front desk operations
Timeline
Receptionist
Fort Wayne Orthopedics
12.2018 - Current
Patient Support Assistant
Parkview Physician Group
10.2004 - 07.2018
High School Diploma - undefined
Columbia City High School
Similar Profiles
Heather RoseHeather Rose
Health Information Specialist at Fort Wayne OrthopedicsHealth Information Specialist at Fort Wayne Orthopedics
LINDSAY GOUGHLINDSAY GOUGH
Nurse Practitioner at Fort Wayne OrthopedicsNurse Practitioner at Fort Wayne Orthopedics
Abigail Ream MSN, RNAbigail Ream MSN, RN
Director of Clinical Services at Fort Wayne OrthopedicsDirector of Clinical Services at Fort Wayne Orthopedics
Darcy ScottDarcy Scott
Licensed Practical Nurse at Indiana Surgical SpecialistsLicensed Practical Nurse at Indiana Surgical Specialists
Tamara MorrisonTamara Morrison
CASA of Huntington County Director at Youth Services BureauCASA of Huntington County Director at Youth Services Bureau