Heather Rose
Fort Wayne,IN
Summary
Health Information Specialist with 2 years of experience in medical office settings. Familiar with healthcare clinical applications and software. Coordinates the timely delivery of medical records and provides technical support to maintain computer systems, resolving any technical issues that arise. Conducts staff training and development of instructional documentation. Demonstrates strong analytical, communication, and teamwork skills for quick adaptation to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude, commitment to continuous learning and growth, strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance departmental objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Information Specialist
Fort Wayne Orthopedics
07.2023 - Current
- Directed and assisted pulling and procurement of medical files according to established procedures.
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
- Developed appropriate and accurate written and oral responses to communicate scientific and health information to public.
- Followed exact procedures for handling transfers and other releases of medical records.
- Input data into computer programs and filing systems.
- Assisted in training new staff on medical record processing and filing procedures.
- Verified accuracy of patient information in medical records.
- Maintained accuracy, completeness, and security for medical records and health information.
- Researched and resolved medical record discrepancies.
- Identified new methods to optimize medical records management.
- Followed up with medical staff regarding missing information in patient records.
- Sorted and distributed incoming and outgoing medical records.
- Tracked and monitored requests for medical records release.
- Assisted in preparation of medical reports for external parties.
- Processed and tracked requests for medical records from external organizations.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Monitored and tracked inventory, assigned work tasks and adjusted assignments based on priorities.
EVS Housekeeper
Xanitos
03.2023 - 07.2023
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
Associate of Applied Science - Health Information Technology
Ivy Tech Community College of Indiana
Fort Wayne, IN05.2023
Skills
- Electronic health records management
- Information governance
- Medical terminology proficiency
- Quality assurance monitoring
- HIPAA compliance and regulations
- Effective communication
- HIPAA and HITECH requirements
- Good Telephone Etiquette
- Analytical and Critical Thinking
- Word Software Proficiency
- Excel Software Proficiency
Certification
RHIT - Registered Health Information Technician
Timeline
Health Information Specialist
Fort Wayne Orthopedics
07.2023 - Current
EVS Housekeeper
Xanitos
03.2023 - 07.2023
RHIT - Registered Health Information Technician
Associate of Applied Science - Health Information Technology
Ivy Tech Community College of Indiana
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