Overview
Work History

Charity Mendoza

Chaffee,MO

Overview

16
16
years of professional experience

Work History

Assistant Manager

RESSELL Enterprises
01.2019 - 11.2025
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Property Manager

MACO
01.2023 - 01.2025
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Coordinated appointments to show marketed properties.
  • Collected and maintained careful records of rental payments and payment dates.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Cashier

Holloway Travel Outfitters
08.2009 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
Charity Mendoza