Summary
Overview
Work History
Education
Skills
Timeline
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Charity Robertson

Fort Worth,TX

Summary

Successful Executive with over 3 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.

Overview

6
6
years of professional experience

Work History

Bartender

Hudson House
07.2020 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Leadership Team Member

Sixflags Hurricane Harbor Arlington
08.2018 - 08.2020
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Assisted with new hire processing and existing training programs.
  • Scheduled, coordinated and conducted in-service training for over one hundred lifeguards to promote full competence in first aid, CPR, and water rescue techniques.

Ride Attendant /Certified Lifeguard

Sixflags Hurricane Harbor Arlington
07.2017 - 08.2018
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Entered water immediately to pull struggling swimmers to safety.

Scare Actor

Sixflags Over Texas
Arlington, TX
07.2017 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Improvised character presentation and conversations with guests to provide immersive experience.
  • Worked with various special effects, fog, strobes and loud sounds.

Education

High School Diploma -

Grand Prairie High School
Grand Prairie, TX
05.2019

Skills

  • Professional Service Standards
  • Regulator Compliance
  • Excellent Judgment
  • Procedure Implementation
  • Event Management
  • People Skills
  • Effective Customer Service
  • In-Depth Research
  • Special Needs Clientele

Timeline

Bartender

Hudson House
07.2020 - 05.2023

Leadership Team Member

Sixflags Hurricane Harbor Arlington
08.2018 - 08.2020

Ride Attendant /Certified Lifeguard

Sixflags Hurricane Harbor Arlington
07.2017 - 08.2018

Scare Actor

Sixflags Over Texas
07.2017 - Current

High School Diploma -

Grand Prairie High School
Charity Robertson