Charity Sampsell
New Berlin,PA
Summary
Motivated team player no matter what the occupation. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Always willing to help and work toward the common goal. Committed to leveraging these qualities to drive team success and growth.
Overview
16
16
years of professional experience
Work History
Listing Coordinator
Coldwell Banker Penn One
11.2024 - Current
- Maintained organized records of all active listings, ensuring easy access for team members and clients.
- Streamlined listing processes for increased productivity, utilizing organizational skills and attention to detail.
- Simplified contract preparation process with proficient use of real estate software programs and templates.
- Assisting in Property Management daily tasks.
Server
Bull Run Tap House
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service
Aquarius Pools
04.2024 - 01.2025
- Run Daily operations to include Customer Sales and Service Work
- Customer education and managing billing and deliveries
- Assist management with the ongoing tasks of improving company policies and tasks
- Office Administration
Administrative Assistant
Affordable Fuels
02.2019 - 04.2024
- Employee Development
- Employee Training
- Staff Management
- Managed incoming calls while providing information or transferring callers to appropriate personnel
- Dental Health Promotion
- Scheduled appointments between clients and customers and internal staff members
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff
Owner/Operator
Extreme Fitness
01.2012 - 01.2015
- Managed daily operations including scheduling classes, training, events; booking appointments; handling payments
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies
- Designed workout programs tailored specifically for each member's needs
Dental Hygienist
Brookpark Dental
02.2009 - 01.2015
- Assessed overall oral health by examining teeth and gums for signs of disease or other irregularities
- Provided patient education on proper oral hygiene techniques and preventive dental care
- Demonstrated use of dental instruments, including scalers, curettes, air polishers, and ultrasonic devices
Education
Associate of Applied Science - Dental Hygiene
Pennsylvania College of Technology
Lewisburg, PA01.2015
Skills
- Customer Service
- Office Administration
- Employee Development
- Employee Training
- Staff Management
- Dental Health Promotion
- Scheduling
- Written Communication
- Oral Health Assessment
- Patient Education
- Dental Instrument Demonstration
- Operations Management
- Vendor Relations
- Contract Negotiation
- Marketing Strategies
- Sales Strategies
- Workout Program Design
- Strategic Planning
- Operational Strategy Development
- Guidance and Support
- Listing presentation
- File management
- Problem-solving
- Attention to detail
- Multitasking
Timeline
Listing Coordinator
Coldwell Banker Penn One
11.2024 - Current
Server
Bull Run Tap House
11.2024 - Current
Customer Service
Aquarius Pools
04.2024 - 01.2025
Administrative Assistant
Affordable Fuels
02.2019 - 04.2024
Owner/Operator
Extreme Fitness
01.2012 - 01.2015
Dental Hygienist
Brookpark Dental
02.2009 - 01.2015
Associate of Applied Science - Dental Hygiene
Pennsylvania College of Technology
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