Charity Wolski

• Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
• Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Developed, reviewed and submitted property operating and capital budgets.
• Followed up on delinquent tenants and coordinated collection procedures.
• Verified income, assets and expenses and completed file tracking sheet for each applicant.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Trained and motivated leasing staff during bi-monthly trainings.
• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Developed and executed plan to achieve and maintain 90% or better rate of occupancy.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Maintaining property upkeep and cleanliness, fixing gate systems and fixing hasps, light fixtures and fencing when able to.
• Other jobs descriptions, for loss prevention and Safety Capitan

- Making sure all are being aware of safety protocol and keeping up with the monthly meetings, training that needs to be completed, and if any questions regarding property upkeep or safety arise, they are able to reach out to me for them to be answered.

- Reviewing gate reports for all properties in the district and following up with property managers and reliefs for the issues that need to be addressed of loitering or after-hours activity, Etc.

- Reviewing all reservation reviews and making sure that there are no do not rent customers trying to rent at any of our facilities throughout the company and making sure that all Bad Tenants are addressed, and District manager follows up with issues that arise.

• Maintained sufficient number of units market-ready for lease.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
• Able to handle situations with tenant's coming in and already being Irate and able to turn situation about and also pretty good at getting Google reviews

• Limited portion sizes and used garnishes to control food costs.
• Received, inspected and verified food and kitchen inventory delivery before storage.
• Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
• Helped design, create and implement outlet menu changes to attract customers and boost sales revenue.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Observed established recipes, portions, and methods while cooking food to fulfill guest's preferences.
• Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
• Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
• Orchestrated positive customer experiences by overseeing every area of operations.
• Delivered training for staff development, change management and materials, process and technical controls.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Used Monthly Meeting strategies to promote exceptional customer service and create positive environment for employees and clients.
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• Rotated merchandise and displays to feature new products and promotions.
• Established team priorities, maintained schedules and monitored performance.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Oversaw supply chain and supported tech transfer projects, batch release testing, change management and resolution of customer complaints.
• Recruited and developed employees for Strengths that they had for certain department's.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Conducted supplier risk evaluations and assisted with regulatory inspections.
• Optimized processes and supervised 6 employees.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Maintained financial accuracy when handling over $3,000 in revenue each day.
• Managed internal operational standards and productivity targets for sales and maintaining stock.
• Reduced workflow inconsistencies by recruiting and hiring capable staff members.
• Increased operational efficiency by developing improved filing systems for confidential client records and reports.
• Defined clear targets and objectives and communicated to other team members.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Prepared quotes for new products and services and composed budgets.
• Conducted forecasting to determine possible changes and issues for supply chain business.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

• Helped customers complete purchases, locate items and join reward programs.
• Answered questions about store policies and addressed customer concerns.
• Restocked and organized merchandise in front lanes.
• Monitored self-checkout systems and provided assistance or intervention where required.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Completed inventory counts and ordered merchandise.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Used POS system to enter orders, process payments and issue receipts.
• Performed cash, card and check transactions to complete customer purchases.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Learned duties for various positions and provided backup at key times.
• Set up new sales displays each week.