Charity Workman

• •Prepared, delivered and received basic legally binding contracts from tenants and property buyers and sellers.

•Supervised and assisted front office staff in scheduling, tenant and owner records, notices and incoming and outgoing phone calls and emails.

•Maintained a professional relationship with tenants, owners and real estate agents.

•Maintained a well stocked and organized environment for residents and other staff members.

•Collected and processed rent and security deposit payments using QuickBooks, Buildium, Zego and Chase Bank. Following up on delinquent tenants and coordinating collection procedures.

•Coordinated move-ins and move-outs, ensuring a smooth transition for tenants, owners and staff.

• Assisted in organizing patient records, filing documents and updating patient information in an accurate and timely manner.
• Managed incoming and outgoing phone calls and emails, responding to patient inquires, including scheduling, with accuracy and efficiency.
• Maintained a high level of professionalism while providing adequate support to healthcare professionals.
• Demonstrated excellent interpersonal and customer service skills while managing patient inquiries.
• Effectively answered any questions regarding health insurance and billing

• Regularly measured patient vital signs, including temperature, blood pressure and heart rate.
• Maintained a clean and well stocked environment for the needs of patients and other healthcare providers.
• Managed incoming and outgoing phone calls and emails, responding to patient inquires, including scheduling, with accuracy and efficiency.
• Assisted in organizing patient records, filing documents and updating patient information in an accurate and timely manner.

•Assisted clients with daily living activities, including bathing, dressing, grooming and cooking.

•Performed light housekeeping duties including cleaning, vacuuming and dusting.

•Respectfully communicated with patients and family members to provide resources and support.

•Worked with other healthcare professionals to ensure total care plan was implemented and followed.

•Monitored vitals and noted any behavioral changes or new symptoms.

•Trained and managed a large team of employees in a fast-paced retail environment while ensuring customer satisfaction and efficient operations.

•Analyzed customer feedback and implemented change to improve customer service standards.

•Planned and hosted successful hiring events for team members and ambassadors.

•Managed online duties such as the company website, Kronos Messaging System, credits and rewards, scheduling and reports.

•Managed accurate cash drawers for the cash registers, regular bank runs to deposit cash and held one of three company keys.