Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charla Manuel

Denton,TX

Summary

Dynamic professional with a robust background in property management at Denton Housing Authority, adept at occupancy management and fostering positive landlord-tenant relationships. Excelled in enhancing tenant satisfaction and property standards, demonstrating exceptional customer service skills. Proven track record in improving operational efficiency and compliance, with a keen focus on achieving strategic goals.

Overview

12
12
years of professional experience

Work History

Property Manager

Denton Housing Authority
02.2021 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.

Certified Nursing Assistant

Direct Care Staffing LLC
08.2020 - 02.2021
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Office Assistant

Heaven at Home
05.2013 - 07.2020
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.

Education

Bachelor of Arts - General Studies

Grambling State University
Grambling, LA
12-2025

Associate of Arts - General Studies

North Central Texas College
Gainesville, TX
08-2024

High School Diploma -

Billy Ryan High School
Denton, TX
05-2003

Skills

  • Property management
  • Payment collection
  • Property inspections
  • Customer service-focused
  • Rent collection
  • Lease renewals
  • Property tours and inspections
  • Eviction procedures
  • Occupancy management

Timeline

Property Manager

Denton Housing Authority
02.2021 - Current

Certified Nursing Assistant

Direct Care Staffing LLC
08.2020 - 02.2021

Office Assistant

Heaven at Home
05.2013 - 07.2020

Bachelor of Arts - General Studies

Grambling State University

Associate of Arts - General Studies

North Central Texas College

High School Diploma -

Billy Ryan High School

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Charla Manuel