Charla Svoboda
Oakland,CA
Summary
Proficient in enhancing customer satisfaction and streamline operations, I demonstrated expertise in dining area maintenance and service enhancement methods at Village Pizza Orinda. Expert in food handling safety and skilled at fostering positive relationships, I significantly contributed to a productive and sanitized environment, ensuring high-quality service and effective productivity.
Overview
2
2
years of professional experience
Work History
Waitress
Village Pizza Orinda
Orinda, California
08.2023 - 08.2024
- Maintained accuracy while handling payments, giving change, and printing receipts for customers.
- Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Organized take-out orders efficiently according to customer requests.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Replenished beverages when necessary.
- Worked effectively in team environments to make the workplace more productive.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained a clean workstation by restocking supplies, and wiping down counters.
- Presented food and beverages to guests at tables.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
- Developed positive relationships with regular customers through friendly conversation.
Animal Care Intern
Critter Pet Care
Oakland, California
05.2022 - 07.2022
- Emptied litter boxes, refilled them with fresh litter, and cleaned the animal bedding.
- Sanitized and maintained cages, kennels, and runs according to established protocols.
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Maintained cleanliness of facilities by sweeping floors, washing dishes, and disposing of waste appropriately.
- Played with dogs and cats to maintain socialization and reduce stress.
Education
Oakland Technical Highschool
Oakland05-2026
Skills
- Dining area maintenance
- Menu presentation
- Food handling safety
- Menu memorization
- Order accuracy
- Table bussing
- Table setting
- Upselling techniques
- Basic math
- Complaint resolution
- Food running
Timeline
Waitress
Village Pizza Orinda
08.2023 - 08.2024
Animal Care Intern
Critter Pet Care
05.2022 - 07.2022
Oakland Technical Highschool