Charlae Watt
Titusville
Summary
Motivated professional with a commitment to top tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty, with skills critical for dynamic healthcare and hospitality environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
Shadetree Dermatology
Rockledge
01.2026 - Current
- Conducted patient intake and recorded medical histories accurately.
- Prepared examination rooms and ensured all necessary supplies were available.
- Supported physicians during dermatological procedures and examinations.
- Documented notes during patient visits.
- Cleaned and maintained medical equipment following procedures and standards.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Changed dressings on wounds to prevent infection and check for healing.
Social Media Manager
Shadetree Dermatology
Rockledge
06.2025 - Current
- Developed and scheduled engaging content for multiple social media platforms.
- Collaborated with dermatology team to create educational posts and campaigns.
- Monitored social media trends to enhance brand visibility and engagement.
- Executed targeted advertising campaigns to promote dermatology services effectively.
- Managed the daily operations of all assigned social media accounts.
- Engaged with and responded to online audience through relevant comments.
Patient Care Coordinator
Shadetree Dermatology
Rockledge
08.2024 - 01.2026
- Coordinated patient scheduling for dermatology consultations and treatments.
- Managed patient records using electronic health record systems efficiently.
- Communicated with patients regarding treatment plans and follow-up appointments.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
Manager of Operations
Ferreri's Pizza
Titusville
11.2023 - 08.2024
- Managed daily operations of the organization, including directing personnel, budgeting, organizing and scheduling activities.
- Established work schedules, ensuring job tasks were effectively assigned and completed properly.
- Maintained professional working relationships and promoted open lines of communication with staff.
- Reviewed customer and staff feedback to improve operational strategies and eliminate obstacles.
Certified Nursing Assistant
Cape Canaveral Hospital
Cocoa Beach
01.2024 - 05.2024
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
- Performed basic nursing procedures such as taking temperatures and pulse rates.
- Monitored vital signs of assigned patients according to established standards.
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff.
Certified Nursing Assistant
Market Street Viera
Viera
08.2023 - 12.2023
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Performed basic nursing procedures such as taking temperatures and pulse rates.
- Monitored vital signs of assigned patients according to established standards.
Education
High School Diploma -
Rockledge High School
RockledgePatient Care Assistant -
Eastern Florida State College
Cocoa, FloridaSkills
- Problem Solving
- Customer Service
- Attention to Detail
- Decision Making
- Team Leadership
- Time Management
Certification
Certified Nursing Assistant
References
- Gary Dana, Health First Medical Doctor Mentor, (321) 698-0454, gdocdana@gmail.com
- Michael Ferreri, Owner Supervisor at Ferreri's Pizza, (321) 961-4414, mikeferreri98@gmail.com
Languages
Spanish, Intermediate, 4 years of Spanish honors
Timeline
Medical Assistant
Shadetree Dermatology
01.2026 - Current
Social Media Manager
Shadetree Dermatology
06.2025 - Current
Patient Care Coordinator
Shadetree Dermatology
08.2024 - 01.2026
Certified Nursing Assistant
Cape Canaveral Hospital
01.2024 - 05.2024
Manager of Operations
Ferreri's Pizza
11.2023 - 08.2024
Certified Nursing Assistant
Market Street Viera
08.2023 - 12.2023
High School Diploma -
Rockledge High School
Patient Care Assistant -
Eastern Florida State College