Charleace Pugh
Pinewood,SC
Summary
Adept at medical procedures and patient care, I excelled in roles at Colonial Healthcare and Quest Diagnostics, enhancing patient experience and data accuracy. Skilled in venipuncture and maintaining HIPAA compliance, my communication prowess and ethical practice significantly improved service delivery and operational efficiency.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Phlebotomist
Colonial Healthcare
Sumter, SC
01.2024 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Adhered to HIPAA guidelines regarding patient privacy.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Verified patient information prior to specimen collection.
- Followed all safety protocols when handling hazardous materials.
Cashier
TJX Companies
Sumter, SC
11.2022 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
Mobile Phlebotomist
Quest Diagnostics
Sumter, SC
10.2022 - 11.2023
- Conducted quality control checks throughout day to ensure accuracy of results obtained from tests performed.
- Adhered to safety regulations while performing duties such as wearing gloves at all times when handling blood samples.
- Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
- Transported blood samples to designated laboratory or other medical facility for testing purposes.
- Performed venipuncture and capillary puncture procedures on patients of all ages in a mobile setting.
Human Services Specialist
Department of Social Services
Sumter, SC
10.2020 - 09.2022
- Monitored client progress toward individualized service plan goals through periodic reviews of records and reports from other agencies or programs involved in the delivery of services.
- Performed initial assessments of clients to determine eligibility for services and resources.
- Cultivated relationships with local organizations that provide job training opportunities for individuals seeking employment.
- Advised families on available entitlements such as Social Security benefits, Medicaid and Medicare, food stamps.
- Maintained accurate documentation in accordance with agency standards and policies.
Sales Associate
Lowes Home Improvment
Sumter, SC
10.2018 - 09.2020
- Maintained up-to-date knowledge of store merchandise and policies.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
Education
Associate of Arts - Surgical Technology
Central Carolina Technical College
Sumter, SC09-2019
High School Diploma
Lakewood High school
Sumter, SC06-2014
Skills
- Medical records handling
- Donor screening
- Patient confidentiality
- Sanitation and sterilization
- HIPAA compliance
- Specimen handling
- Data entry
- Patient care
- Order of draw
- Capillary puncture
- Syringe method
- Infection control
- Blood collection
- Venipuncture
- EMR recordkeeping
- Sample labeling
- Laboratory procedures understanding
- Communication
- Written and verbal communication
- Data analysis
- Ethical practice
- Interviewing skills
- Basic life support
- Wound care
- Vital signs monitoring
- Bathing assistance
- Compassion and empathy
- Multitasking and organization
- Check processing
- Account management
- BAC screening/drug screen collection
- Stress testing
- Medical ethics
- Lead placement
- Electrocardiogram interpretation
- Patient communication
- Cardiac anatomy mastery
- Vital signs measurement
- Holter monitoring
Certification
Certified Nursing Assistant (CNA)
All Heart
September 2019
Certified Phlebotomy Technician (CPT)
Central Carolina Technical College
July 2020
Licenses Esthetician
Southeastern Esthetics Institute
August 2023
Electrocardiogram (EKG)
Central Carolina Technical College
November 2024
Timeline
Phlebotomist
Colonial Healthcare
01.2024 - Current
Cashier
TJX Companies
11.2022 - Current
Mobile Phlebotomist
Quest Diagnostics
10.2022 - 11.2023
Human Services Specialist
Department of Social Services
10.2020 - 09.2022
Sales Associate
Lowes Home Improvment
10.2018 - 09.2020
Associate of Arts - Surgical Technology
Central Carolina Technical College
High School Diploma
Lakewood High school