To secure supplementary position with organization which can utilize my skills, knowledge and expertise.
Overview
33
33
years of professional experience
Work History
Dangerous Goods Analyst
FEDEX Express Corporation
11.2011 - Current
Responsible for regulatory compliance related to Dangerous Goods transportation matters in Wester Region of the USA.
Regulatory consultations and advisory for external and internal customers.
Implementing internal processes, policies and systems in locations I currently oversee, and providing continues support to employees who are using those systems.
DG Specialists education and coaching related to packages regulatory processing, IATA regulations and company policies.
Working with three Districts Managing Directors and locations operations management on process implementation, improvement and accuracy.
Working with FedEx Account Executives throughout the network and assisting Corporate clients with IATA and CFR49 related matters, including securing new business and solving problems not only related to DG.
Participating in FedEx Corporation special projects designed to improve Dangerous Goods shipments handling and process
Providing high level reports and analyses used on Corporate and local levels
Working with FedEx teams and customers around the World on improving processes and providing correct regulatory guidance.
Sr. International and Dangerous Goods Analyst
FEDEX Express Corporation
02.1998 - 11.2011
Educating Corporate clients on International Trade Rules/Regulations
Researching and resolving Customer Regulatory/Transit issues in all the 250 countries serviced by FedEx
Coordinating and training FedEx stations’ international research teams, designed to educate employees and customers and eliminate Customs clearance delays
Participating in FedEx Corporation special projects designed to improve international shipments transit
Educating external and internal customers on IATA/DOT Dangerous Goods regulations
Overseeing, supporting and training staff in thirteen FedEx locations
Preparing reports and analyses
Leading and motivating FedEx Management and employees to achievement of the highest performance in international and DG shipments handling and problems solving.
Sr. Customer Service Agent and Dangerous Goods Specialist
FEDEX Express Corporation
09.1997 - 02.1998
Resolved transit related issues such as delays, missorts, damages
Operated FedEx vehicle to assist couriers with pickups
Operated FedEx location independently on weekends.
Sr. Customs Broker and branch manager
GAYER Customs Agency and Freight Forwarder
01.1992 - 01.1997
Managed Agency branch
Prepared import/export Customs SAD entries, all categories
Completed forwarding and transportation documents such as TIR, CMR
Prepared and cleared ATA Carnet shipments
Maintained Agency branch regulatory files
Consulted and advised corporate clients on Customs regulations
Performed shipments inspections and screening with Customs officials
Represented corporate clients in front of Customs officers and the Director
Solved disputes with Customs officials
Calculated duty and taxes for clients
Classified goods in accordance with Tariff
Executed registry of Power of Attorney
Managed and coached Agency employees.
Office Administrator
DAX-Metal
12.1991 - 01.1992
Organized company business office
Maintained accounting books
Cooperated with company CPA on tax filing and tax returns
Prepared Export Customs clearance entries and transportation documents
Submitted and handled Export entries
Maintained regulatory files.
Sales Representative
Femi
07.1991 - 12.1991
Conducted sales operation and distribution of cosmetics to stores and wholesalers
Maintained accounting books
Assisted with advertising campaigns and strategies.
Education
Skills
Problem solving and decision making – I can resolve in-depth queries i independently in a methodical manner with internal and external business partners to find appropriate resolutions, efficiencies and high level of quality
Planning and organizing – I have refined planning and organizational abilities that balance work, team support and ad-hoc responsibilities in a timely and professional manner
I am performing well under pressure, and I am also a highly self-motivated individual
Accomplishments
Assisted with design and testing as well as related training for WBDG and SmartDG systems
Lead successful and instrumental to safety and legal aspects of DG transport on US roads QDM project.
Highly recognized by internal and external customers, AEs and even Richard Smith for my support and dedication to customer service, accuracy, knowledge and my work ethics.
Successfully achieved Customs Broker license in Europe
Recipient of multiple awards and written acknowledgments from FedEx executives and corporate clients for exceptional performance, knowledge and abilities.
Developed job aid on clearance delays which was utilized on the national level within FedEx.
References
Thomas Leech Sr. Manager FedEx Corporate Safety Dangerous Goods Admin/US
Thomas Lopez MD FedEx Corporate Safety
Rachel Merrill – Manager Sales
Kimberly LeBaron – Corporate Safety Advisor
Stephen Freno – Sr. Mgr. US Brokerage FedEx Trade Networks
Timeline
Dangerous Goods Analyst
FEDEX Express Corporation
11.2011 - Current
Sr. International and Dangerous Goods Analyst
FEDEX Express Corporation
02.1998 - 11.2011
Sr. Customer Service Agent and Dangerous Goods Specialist