Charleen Brown
Chicago,IL
Summary
Motivated individual with extensive customer service experience. Friendly, quick learner who masters new concepts and skills. Passionate about helping others and creating a satisfying work environment.
Offering strong foundation in leadership and team coordination, with passion for learning and developing in supportive environment. Contributes proactive approach to problem-solving and conflict resolution, combined with ability to quickly grasp new concepts and procedures. Ready to use and develop communication and organizational skills in [Desired Position] role.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Supervisor/Customer Service (Retail)
Forman Mills
11.2017 - 02.2019
- Oversee staff activities, provide regular performance-related feedback.
- Assist staff with duties as needed. Train staff in customer service and company policies.
Kellog's Snack Division
04.2005 - 05.2015
- Preparing orders to be shipped, packing items, labeling packages, and preparing for shipment.
Gareada Homecare services
06.2004 - 04.2005
- My duties were to perform nonmedical tasks such as cleaning, cooking, meal prep, shopping, and transportation.
Teachers' assistant
Contemporary Ed.
01.1999 - 07.2001
- Company Overview: The Institute for Contemporary Ed.
- Assisting main teacher with planning activities for children, enforcing rules and maintaining safety, helping with feeding, greeting parents and visitors and upkeep of the classroom.
Education
Early Childhood Education
Kennedy King College
Chicago, IL08.2025
High School Diploma -
James H Bowen
Chicago, IL06-1999
Skills
- Conflict resolution
- Outstanding Communication skills
- Time Management
- Exceptional leader
Certification
- [Mandated Reporter] - [4/2025]
- [ServSafe Food Handler Certificate], - [8/2025-8/2028]
- Adult/Child/Infant CPR-[01/2025-01/2027]
Timeline
Supervisor/Customer Service (Retail)
Forman Mills
11.2017 - 02.2019
Kellog's Snack Division
04.2005 - 05.2015
Gareada Homecare services
06.2004 - 04.2005
Teachers' assistant
Contemporary Ed.
01.1999 - 07.2001
Early Childhood Education
Kennedy King College
High School Diploma -
James H Bowen
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