Charleigh Greene
Summary
Dynamic account manager recognized for consistently surpassing sales quotas & excellent customer success. Skilled in collaborating with senior executives to understand business needs, delivering tailored solutions that enhance client retention and drive substantial revenue growth.
Overview
7
7
years of professional experience
Work History
Account Manager
Forrester Research
Nashville, TN
12.2023 - Current
- Closed over $4 million dollars in contract value partnerships and consulting opportunities, over attaining quota year over year.
- Expertise in client industries such as healthcare, finance, SLED, and non-profits, managing a client book ranging of $500K-1 billion dollars in revenue.
- Partnered with senior executives to deliver solutions that drive revenue growth, strengthen customer relationships, and optimize business outcomes.
- Build and maintain strong relationships with executive-level stakeholders to understand strategic business needs and uncover growth opportunities.
- Consistently produce accurate, data-driven forecasts to support quota attainment and revenue growth.
- Sourced new strategy consulting opportunities from business leaders, and executed contracts for streamlined delivery.
- Regularly utilize Salesforce CRM, Microsoft Office Suite, Linkedin Sales Navigator, & Zoominfo to manage pipeline, analyze data, and support daily operations.
Revenue Development Representative III
Forrester Research
Nashville, TN
05.2022 - 12.2023
- Consistently exceeded sales targets; recognized as Top-Performing RDR in 2022 and awarded Power Player in 2023.
- Results-driven with a proven track record in prospecting, pipeline development, and executive-level engagement across midsize to enterprise accounts.
- Collaborated with senior-level Account Executives to support revenue pipeline growth through targeted account strategies.
- Led-onboarding, training, and mentorship programs for new hires, enhancing team ramp-up and performance.
Sales & Marketing Leasing Agent
Midtown Apartments
Bowling Green, KY
10.2019 - 11.2020
- Created and managed marketing content across social media platforms to increase visibility and engagement.
- Conducted property tours for prospective residents, addressing questions and highlighting key features.
- Drafted and managed lease agreements and contracts in compliance with company and legal standards.
- Resolved tenant issues through strong problem-solving skills, contributing to increased customer satisfaction.
Education
Bachelor of Science - Marketing
Western Kentucky University
Bowling Green, KY12-2020
Skills
- Executive presentations
- Problem solving
- Account Retention & Growth
- Data analysis
- Strategic Prospecting
- Sales & Contract Negotiations
Timeline
Account Manager
Forrester Research
12.2023 - Current
Revenue Development Representative III
Forrester Research
05.2022 - 12.2023
Sales & Marketing Leasing Agent
Midtown Apartments
10.2019 - 11.2020
Bachelor of Science - Marketing
Western Kentucky University