Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlena Rodriguez

Luzerne,PA

Summary

I am dedicated and compassionate mother who knows the importance of fostering positive and supportive learning environment for young students. I am good at creating and engaging in lesson plans that cater to diverse learning styles and needs. I am skilled in implementing effective classroom management strategies and building strong relationships with students, parents, and colleagues. I am passionate about encouraging students' academic and personal growth. I understand the importance of promoting a love for learning and facilitating student success. I am committed to continuous professional development and staying current with educational best practices.

Overview

16
16
years of professional experience

Work History

Cell Phone Repair Technician

Future Phones Tech
02.2016 - 03.2020
  • Diagnosis and Troubleshooting:Identify Issues: Diagnose hardware and software problems in smartphones and tablets.
    Repair Faults: Address issues like broken screens, battery problems, and malfunctioning components.
  • Repairs and Replacements:Component Replacement: Replace defective parts such as screens, batteries, and charging ports.
    Software Fixes: Update, reinstall, or troubleshoot operating systems and apps.
  • Customer Support:Consultation: Provide advice on device usage and maintenance.
    Service Recommendations: Suggest upgrades or improvements based on customer needs.

Store Manager

Kiran Gift Shop
06.2004 - 05.2015


  • Customer Service:Customer Interaction: Address customer inquiries, complaints, and issues.
    Service Standards: Ensure high standards of customer service are maintained.
    Customer Feedback: Gather and act on customer feedback to improve service.
  • Sales and Inventory Management:Sales Goals: Set and monitor sales targets, and develop strategies to achieve them.
    Inventory Control: Manage stock levels, place orders, and oversee inventory to prevent overstocking or stockouts.
    Merchandising: Plan and implement store layout and product displays to maximize sales.
  • Financial Management:Budgeting: Develop and manage the store budget, including expenses and revenue.
    Cash Handling: Oversee cash management, including handling cash registers and preparing bank deposits.

Education

Electronics Technology

Cell Phone Tech Certificate
Newark NJ
06.2015

High School Diploma -

Jersey Prep High School
New Jersey
07.2000

Skills

  • * Proficient in Household Management
  • * Loving Caretaker
  • * Own Personal Vehicle/ Excellent Driving
  • *Detailed Oriented
  • * Strong Written & Verbal Communicator
  • * Meticulous Housekeeper
  • * Comfortable Multi-Tasking
  • *Experienced at planning outings and parties
  • * Enjoy running Errands/Shopping
  • * Creative Cook
  • * Enthusiastic about children's interests (sport, music, arts)

Timeline

Cell Phone Repair Technician

Future Phones Tech
02.2016 - 03.2020

Store Manager

Kiran Gift Shop
06.2004 - 05.2015

Electronics Technology

Cell Phone Tech Certificate

High School Diploma -

Jersey Prep High School
Charlena Rodriguez