Charlena Rodriguez
Luzerne,PA
Summary
I am dedicated and compassionate mother who knows the importance of fostering positive and supportive learning environment for young students. I am good at creating and engaging in lesson plans that cater to diverse learning styles and needs. I am skilled in implementing effective classroom management strategies and building strong relationships with students, parents, and colleagues. I am passionate about encouraging students' academic and personal growth. I understand the importance of promoting a love for learning and facilitating student success. I am committed to continuous professional development and staying current with educational best practices.
Overview
16
16
years of professional experience
Work History
Cell Phone Repair Technician
Future Phones Tech
2016.02 - 2020.03
- Diagnosis and Troubleshooting:Identify Issues: Diagnose hardware and software problems in smartphones and tablets.
Repair Faults: Address issues like broken screens, battery problems, and malfunctioning components.
- Repairs and Replacements:Component Replacement: Replace defective parts such as screens, batteries, and charging ports.
Software Fixes: Update, reinstall, or troubleshoot operating systems and apps.
- Customer Support:Consultation: Provide advice on device usage and maintenance.
Service Recommendations: Suggest upgrades or improvements based on customer needs.
Store Manager
Kiran Gift Shop
2004.06 - 2015.05
- Customer Service:Customer Interaction: Address customer inquiries, complaints, and issues.
Service Standards: Ensure high standards of customer service are maintained.
Customer Feedback: Gather and act on customer feedback to improve service.
- Sales and Inventory Management:Sales Goals: Set and monitor sales targets, and develop strategies to achieve them.
Inventory Control: Manage stock levels, place orders, and oversee inventory to prevent overstocking or stockouts.
Merchandising: Plan and implement store layout and product displays to maximize sales.
- Financial Management:Budgeting: Develop and manage the store budget, including expenses and revenue.
Cash Handling: Oversee cash management, including handling cash registers and preparing bank deposits.
Education
Electronics Technology
Cell Phone Tech Certificate
Newark NJ06.2015
High School Diploma -
Jersey Prep High School
New Jersey07.2000
Skills
- * Proficient in Household Management
- * Loving Caretaker
- * Own Personal Vehicle/ Excellent Driving
- *Detailed Oriented
- * Strong Written & Verbal Communicator
- * Meticulous Housekeeper
- * Comfortable Multi-Tasking
- *Experienced at planning outings and parties
- * Enjoy running Errands/Shopping
- * Creative Cook
- * Enthusiastic about children's interests (sport, music, arts)
Timeline
Cell Phone Repair Technician
Future Phones Tech
2016.02 - 2020.03
Store Manager
Kiran Gift Shop
2004.06 - 2015.05
Electronics Technology
Cell Phone Tech Certificate
High School Diploma -
Jersey Prep High School
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