Summary
Overview
Work History
Education
Skills
Timeline
Manager

Charlene Baker

EDI Business Analyst
Greenville,WI

Summary

Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration,adaptable to changing needs, and consistently delivers results. Expertise in data analysis and process improvement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.

Overview

17
17
years of professional experience

Work History

EDI Business Analyst

VF Corporation
02.2018 - Current
  • Analyzed business processes to identify areas for improvement and streamline operations.
  • Collaborated with cross-functional teams to define project requirements and deliver actionable insights.
  • Developed comprehensive data models to support strategic decision-making and enhance reporting accuracy.
  • Led initiatives to implement new tools, improving efficiency across various business units.
  • Drove process improvements that increased operational efficiency and reduced turnaround times for key projects.
  • Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.

Sales Specialist

Verizon Wireless
01.2009 - 10.2016
  • Conducted regular training sessions for the public, improving knowledge retention and happier customers.
  • Collaborated with management to design promotional materials that effectively communicated product benefits.
  • Analyzed customer feedback to refine product offerings and enhance overall customer satisfaction.
  • Established strong relationships with key clients, resulting in long-term partnerships and repeat business opportunities.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Provided first-rate service to all customers and potential customers.
  • Exceeded sales targets by consistently meeting and surpassing monthly quotas.
  • Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.

Education

No Degree - Marketing And Management

University of Phoenix
San Bernardino, CA
01-2010

Skills

  • Data and analytics
  • Requirements gathering
  • Team collaboration
  • Reporting and documents
  • SAP
  • Microsoft Excel mastery
  • Data mapping
  • Business process mapping
  • Problem-solving
  • Time management
  • Attention to detail

Timeline

EDI Business Analyst

VF Corporation
02.2018 - Current

Sales Specialist

Verizon Wireless
01.2009 - 10.2016

No Degree - Marketing And Management

University of Phoenix

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