Charlene Blessing
Union,OH
Summary
Seasoned Owner/Operator/Teacher with 40 years of expertise in all areas of cosmetology. Highly knowledgeable about the cosmetology industry. Personable leader with strengths in guiding students to elevate their knowledge in the cosmetology profession.
Overview
16
16
years of professional experience
Work History
Owner/operator
Troy Salon and Day Spa
Troy, OH
10.2007 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Provided leadership support for team members through coaching and mentorship programs.
Director of Cosmetology/Teacher
Miami Jacobs Career College
Troy, OH
10.2007 - 05.2013
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Guided and motivated staff to drive maximum performance.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed and implemented lesson plans to teach cosmetology fundamentals, hair styling techniques, and safety protocols.
- Enforced rules within the classroom while fostering an atmosphere of respect among peers.
- Trained students in customer service skills such as greeting clients, taking appointments.
- Researched new products and technologies used in the cosmetology field.
- Instructed students on health regulations related to cosmetology industry standards.
- Supervised students during salon services such as haircuts, coloring, perms.
Education
High School Diploma -
Columbiana County Career Center
Lisbon, OH06-1985
Skills
- Operations Oversight
- Operations Management
- Operational Reporting
- Staff Training and Development
- Hiring
- Staffing
References
References available upon request.
Timeline
Owner/operator
Troy Salon and Day Spa
10.2007 - Current
Director of Cosmetology/Teacher
Miami Jacobs Career College
10.2007 - 05.2013
High School Diploma -
Columbiana County Career Center
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