Charlene Brown
Veteran Service Officer
Fife,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Veteran Service Officer
Veteran of Foreign Wars
Fife, WA
2022.04 - Current
- Reviewed and requested medical records, military personnel records and service verification records to determine eligibility status.
- Ensured compliance with all applicable laws, regulations, policies while managing sensitive information about veteran''s personal data securely.
- Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
- Provided detailed guidance on navigating complex VA systems for veterans seeking assistance with disability compensation or pension claims.
- Participated in regular professional development trainings to stay informed on changes affecting veterans'' access to appropriate benefits and resources.
Amazon Courier
Amazon
Kent, Washington
11.2021 - 01.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Picker & Packer
Amazon
Kent, Washington
09.2020 - 04.2021
- Pulled orders quickly to maintain demanding productivity goals.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Removed items from shelves or storage bins and scanned tags.
- Scanned packages and boxes and moved to loading dock for shipment.
Military Police Officer
United States Army
Fort Leonard Wood, Missouri
01.2001 - 02.2010
- Secured restricted areas and enforced limited access for civilians and military members in order to provide force protection and property security.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles and verifying deliveries prior to entrance to secure areas.
- Provided emergency response security, eliminating hazards and potential dangers.
- Patrolled base facilities and housing areas to deter crime, monitor activities and provide force protection.
- Patrolled perimeters of operating bases to guard against raids, suicide bombers and other attacks on forward areas of operation.
- Investigated security issues involving domestic violence, assault and theft occurring on base among active military members.
- Gathered evidence, processed crime scenes and questioned witnesses and suspects.
Education
GED -
West Philadelphia High School
Philadelphia, PA05.2000
Skills
- Service-Orientation
- Summons and Subpoena Serving
- Accident Investigations
- Criminal Investigations
- Report Writing
- Time Management
- Search and Rescue
Quote
Mastering others is strength.
Mastering yourself is true power.
Lao Tzu
Timeline
Veteran Service Officer
Veteran of Foreign Wars
2022.04 - Current
Amazon Courier
Amazon
11.2021 - 01.2022
Picker & Packer
Amazon
09.2020 - 04.2021
Military Police Officer
United States Army
01.2001 - 02.2010
GED -
West Philadelphia High School