Open To Work
Charlene Cairy
Philadelphia,PA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Work History
Owner/Operator/Manager
Charlene's House Cleaning
Philadelphia
04.1998 - Current
- Direct client supervision
- Managed accounts receivable/payable
- Estimated all job quotes
- Marketing Services
- Client/Account relations
- Budgeting and Strategic Planning
- Total quality management
- Prepared advertisements
- Trained employees
- Responsible for hiring and firing
Assistant Property Manager
Air BnB
Philadelphia
05.2016 - 07.2024
- Managing five star Air BnB Super host
- Servicing guest stays of over 500
- 100% response rate to address customer inquiries and concerns
- Create inviting environment and provide enhanced customer service and relationships
- Accurately maintain and manage bookings, including payments, reservations, and cancellations
- Create marketing, pricing, and promotional activities
- Respond to customer inquiries in timely manners and provide solutions to any issues that may arise
- Provide outstanding hospitality by responding promptly to inquiries
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs and cleaning services
- Itemized, purchased and stocked inventory
- Background check guest records
Site Manager/Counselor
LA Weight Loss
Philadelphia
07.2001 - 07.2003
- Managed site
- Calculated payroll
- Customer Service reports
- Accounts payable/receivable
- Controlled inventory
- Maintained site sales increase of 20%
- Counseled company clients
- Training and developing employees
- Guided bank reconciliation
- Prepared personal dietary menu
- Documented progress notes
- Compiled retention statistics
Office Manager
Cardiac Renewal Centers
Philadelphia
10.2000 - 07.2001
- Handled all administrative duties
- A/P, A/R, and Payroll
Office Manager
Kurceba Auto Sales
Philadelphia
05.1994 - 04.1998
- Customer service
- A/P, A/R, and Payroll
Education
High school diploma -
Skills
- Payroll
- Microsoft Word
- Microsoft Powerpoint
- Computer skills
- General ledger reconciliation
- Hospitality
- Management
- Front desk
- Social media management
- Human Resources Management
- Retail buying
- Accounts receivable
- Computer literacy
- Expense management
- Leadership
- Accounting software
- QuickBooks
- Microsoft Excel
- General ledger accounting
- Bank Reconciliation
- Property management
- Microsoft Outlook
- Budgeting
- Research
- Negotiation
- Computer operation
- Human resources
- Sales
- POS
- Medical administrative support
- Weight loss
- Administrative experience
- Office manager experience
- Accounting
- DocuSign
- Quicken
- Office management
- Multi-line phone systems
- Sage
- Bookkeeping
- Typing
- Customer service
- Accounts payable
- Supervising experience
- Analysis skills
- Account reconciliation
- Client supervision
- Customer relationship management
- Problem solving
- Time management
- Effective communication
- Customer service excellence
- Staff development
- Sales oversight
- Human resource management
- Small business operations
- Administrative oversight
- Staff hiring
Personal Information
Work Permit: Authorized to work in the US for any employer
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeSalary Range
$45000/yr - $200000/yrTimeline
Assistant Property Manager - Air BnB
05.2016 - 07.2024
Site Manager/Counselor - LA Weight Loss
07.2001 - 07.2003
Office Manager - Cardiac Renewal Centers
10.2000 - 07.2001
Owner/Operator/Manager - Charlene's House Cleaning
04.1998 - Current
Office Manager - Kurceba Auto Sales
05.1994 - 04.1998
Kensington High School - High school diploma,