Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Charlene Castrejon

Fort Worth,TX

Summary

Accomplished Training Specialist with a proven track record at UPS, enhancing driver performance and efficiency through expert development and execution of training programs. Skilled in Learning Management Systems and adept at coaching, I significantly improved team productivity and operational standards.

Overview

5
5
years of professional experience
1
1
Certification

Work History

On Road Training Specialist

UPS
09.2022 - Current

Perform behind-the-wheel evaluations of all drivers and random field observations


Trained seasonal PVD drivers on effective delivering standards.


Perform PM dispatch including getting air volume and ground volume back to the building before cutoff time.

Part Time Supervisor

UPS
04.2019 - 09.2022
  • Provided ongoing coaching to team members on effective time management techniques, leading to increased efficiency across the board
  • Established open lines of communication with staff members, promoting a collaborative environment where employees felt comfortable discussing concerns or suggestions related to work hours and scheduling.

Education

Diploma -

Zupanic
Rialto, CA

Skills

Learning Management Systems

Accomplishments

Completed MDST April 2024

Certification

Esta/vsta

Sdst

Mdst

Orsa

Languages

Spanish
Professional Working

Timeline

On Road Training Specialist

UPS
09.2022 - Current

Part Time Supervisor

UPS
04.2019 - 09.2022

Diploma -

Zupanic
Charlene Castrejon