Charlene Flores
Fontana,CA
Summary
Sales and cash management professional with 3+ years of experience utilizing a variety of professional skill sets. Background reflects strengths in launching new products and services, establishing and growing a loyal customer base. Display professionalism and high levels of integrity. Knowledgeable in computer operations, applications and operating systems. Recognized for outstanding job performance, reliability, multi-task skills, efficiency, accuracy, speed, and timely completion of assignments. Very adaptable and able to work exceptionally in a team setting, as well as individually.
Overview
24
24
years of professional experience
Work History
Delivery Driver
Parts Authority
San Bernardino, CA
12.2020 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Verified accuracy of items loaded onto truck against shipping documents.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
- Navigated routes with relevant map programs and GPS systems.
Delivery Driver
Factory Motor Parts Company
Riverside, CA
06.2018 - 12.2020
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
Delivery Driver
Fast Undercar
San Bernardino, CA
03.2016 - 05.2018
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Ensured accurate completion of all paperwork associated with deliveries.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Collected payments and handled COD customers
Customer Service/seasonal
Disney Store
Ontario, CA
01.2010 - 01.2011
- Unload merchandise from the trucks and stock inventory boxes
- Set up the display of merchandise on the tables, shelves and racks throughout the store
- Assist with recovery, cleaning the store, pick up merchandise that was out of place and put go back away.
Customer Service
Marshalls
San Bernardino, CA
01.2006 - 01.2008
- Ensure the proper processing and display of merchandise
- Oversee and monitor shrink reduction plans
- Manage the daily activity of the sales floor
- Develop creative plans to increase store sales
- Assist customers in the fitting room and in charge of answering phone calls
- Work as a cashier.
Assistant Management/Part Time
Mcdonalds
Fontana, CA
01.2004 - 01.2005
- Handle amounts of cash, clean lobby, bring merchandise from stock room, cook food, wash dishes and resolve customer complaints.
Customer Service
Kmart
Buena Park, CA
01.2000 - 01.2002
- In charge of documenting the outgoing and incoming inventory
- Dealt with sensitive information by handling data entry regarding the customers’ information
- Head of the layaway department, filled out the necessary paperwork and handled the cash from this department
- Experience with cashiering.
Medical Assistant/Internship
Cherry Medical Group
Long Beach, CA
01.2004
- Provide the direct patient care for assigned patients under the direct supervision of a licensed nurse
- Responsible for accurate documentation of information related to the patients’ treatment
- Monitor and document dialysis treatment parameters on Dialysis Flow Sheets
- Report any significant information or change in patient condition to the supervisor.
Skills
- Quick adaptation to new situations
- Task performance
- Multitasking
- Task completion
- Time management
- Teamwork
- Customer service
- GPS Operation
- Order Verification
Timeline
Delivery Driver
Parts Authority
12.2020 - Current
Delivery Driver
Factory Motor Parts Company
06.2018 - 12.2020
Delivery Driver
Fast Undercar
03.2016 - 05.2018
Customer Service/seasonal
Disney Store
01.2010 - 01.2011
Customer Service
Marshalls
01.2006 - 01.2008
Assistant Management/Part Time
Mcdonalds
01.2004 - 01.2005
Medical Assistant/Internship
Cherry Medical Group
01.2004
Customer Service
Kmart
01.2000 - 01.2002
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