Charlene Forrest
Team Lead
Jackson,TN
Summary
Versatile and dynamic professional with a proven track record at Delta Faucet Company, adept in leading teams to exceed safety and productivity goals. Skilled in coaching and mentoring, with a strong foundation in Microsoft Office 365 and OSHA training. Demonstrates exceptional teamwork, collaboration, and analytical thinking, driving operational excellence and employee development.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Leader
Delta Faucet Company
Jackson, TN
12.2023 - Current
- Assessed company operations for compliance with safety standards.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated daily tasks to team members to optimize group productivity.
- Maintained open lines of communication with senior management, reporting team progress and challenges.
Mail Carrier
United States Postal Service, USPS
Jackson, TN
09.2017 - 04.2022
- Kept up-to-date knowledge of postal rates, regulations, and procedures.
- Delivered various types of mail on routes according to strict timelines.
- Organized parcels into appropriate size containers for transport.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Assisted other carriers with their routes as needed during peak periods.
- Responded to customer inquiries regarding postal services and products.
RN
DCI
Jackson, TN
07.2011 - 02.2016
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Oversaw medication administration, monitored distribution and documented responses.
- Organized and delegated tasks during rapid response and high-pressure code situations.
Education
Associate of Applied Science - Nursing
Jackson State Community College
Jackson, TN12-2010
Associate of Applied Science - Respiratory Care
Jackson State Community College
Jackson, TN05-2003
Associate of Applied Science - Computer And Information Systems
Jackson State Community College
Jackson, TN05-1999
Skills
- Teamwork and collaboration
- Employee training
- Deadline management
- Performance evaluations
- Leading team meetings
- Verbal and written communication
- Coaching and mentoring
- Overseeing daily activities
- Safety
- SOP adherence
- Analytical thinking
- Task delegation
- Microsoft office 365
- OSHA training
- Materials handling
- Forklift operation
- Robotics and Automation Understanding
- CNC machining basics
Certification
- BLS
- Fundamentals of Microsoft 365
- Basic G code
- Robot Applications: Machine Tending, Palletizing, Automated Systems and Controls
- Robot Safety
- Introduction to Robots
Affiliations
- Hiking Enthusiast
- Rock Climbing
- Kayaking
- Furniture Refurbishing Techniques
- Concerts and Live Performances
Timeline
Team Leader
Delta Faucet Company
12.2023 - Current
Mail Carrier
United States Postal Service, USPS
09.2017 - 04.2022
RN
DCI
07.2011 - 02.2016
Associate of Applied Science - Nursing
Jackson State Community College
Associate of Applied Science - Respiratory Care
Jackson State Community College
Associate of Applied Science - Computer And Information Systems
Jackson State Community College
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