CHARLENE FRANK
734 11th St NE, Apt 8,ND
Summary
Certified Nursing Assistant with strong foundation in healthcare management. Skilled in patient care, staff training, and team leadership. Focused on effective communication and problem-solving to adapt to changing needs. Known for reliability and results-driven approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Group Home Supervisor
Alpha Opportunities
Behavior Health ALF- Jamestown, ND
12.2024 - 07.2025
- Enhanced residents'' quality of life by developing and implementing individualized care plans.
- Promote resident independence by offering guidance on daily living skills and goal-setting.
- Provided leadership, guidance and support to staff members.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Assess resident needs regularly to ensure appropriate levels of care were provided consistently throughout their stay at the group home.
- Implemented behavior management strategies for positive outcomes in challenging situations.
- Maintained compliance with state regulations through thorough record-keeping, documentation, and reporting.
- Do inventory on medications and inventory on equipment that is in the home
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Certified Nursing Assistant
Sadie G Mays Health Rehabilitation Center
LTC - Atlanta, GA
06.2024 - 12.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Community Living Manager
InCommunity
Mental Health ALF - Atlanta, GA
10.2021 - 12.2024
- Host staff meetings and ISP meetings for individuals
- Make and transport individuals to all appointments
- Do inventory on medications and inventory on equipment that is in the home
- Call Pharmacist to fill all medications
- Coaching behavioral management and skill building
- Assist with personal care needs; respond to house dilemmas in both individual and group settings
- Provide transportation to client’s Day Program
- Oversee day-to-day group activities of residents in institution
- Submit reports and review reports or problems with superior.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Patient Care Assistant
Trusted Hands
ALF - Atlanta, GA
04.2021 - 12.2024
- Perform routine cleaning of the facility and living spaces
- Assist with medication
- Help patients with physical activities
- Provide first aid as needed for minor injuries
- Assist patients with bathing and other care
- Prepare and deliver meals.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Residential Instructor
Delta-T Group
Mental Health ALF -Middletown, CT
04.2016 - 09.2020
- Encourage clients to express their feelings and discuss what is happening in their lives, helping them to develop insight into themselves or their relationships
- Guide clients in the development of skills or strategies for dealing with their problems
- Plan, organize, or lead structured programs of counseling, work, study, recreation, or social activities for clients
- Oversee day-to-day group activities of residents in institution
- Submit reports and review reports or problems with superior.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Nurse Aide
Utopia Assited Living Services
Hartford, CT
09.2014 - 12.2015
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities for patients, ensuring optimal independence and quality of life.
- Tended to patients with diverse medical conditions, including dementia, Parkinson''s disease, and diabetes, adapting care approaches accordingly.
Education
Some College (No Degree) - Certified Nurse Assistant
Capital Community College
Hartford, CTNational Certificate, Multi-Skilled Operating Room and Surgical Technologist -
New Career Training Institute
Stamford, CT07.2023
High School Diploma -
Hartford Culinary Arts Academy
Hartford, CT06.2011
Skills
- Leadership
- Teamwork and Collaboration
- Critical Thinking
- Patient Advocacy
- HIPPA Proficiency
- Customer Service Standards
- Facility Inspections
- Nursing Assistance
- Medical Terminology
- Medication Side Effect Knowledge
- Infection Control Procedures
Certification
- Nationally Certified Multi-Skilled Operating Room and Surgical Technologist, July 2023
- BLS/CPR & First Aid, April 2016
- Medication Administration, July 2016 Nurse Assistant, 2013
Timeline
Group Home Supervisor
Alpha Opportunities
12.2024 - 07.2025
Certified Nursing Assistant
Sadie G Mays Health Rehabilitation Center
06.2024 - 12.2024
Community Living Manager
InCommunity
10.2021 - 12.2024
Patient Care Assistant
Trusted Hands
04.2021 - 12.2024
Residential Instructor
Delta-T Group
04.2016 - 09.2020
Nurse Aide
Utopia Assited Living Services
09.2014 - 12.2015
Some College (No Degree) - Certified Nurse Assistant
Capital Community College
National Certificate, Multi-Skilled Operating Room and Surgical Technologist -
New Career Training Institute
High School Diploma -
Hartford Culinary Arts Academy