Summary
Overview
Work History
Education
Skills
Timeline
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Ross Waleri

Jamestown

Summary

Dedicated Direct Support Professional with a proven track record at Alpha Opportunities Inc., skilled in medication administration and team collaboration. Successfully enhanced client independence through tailored support plans and effective communication, while ensuring HIPAA compliance. Recognized for fostering trust and maintaining high standards in documentation and care.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

20
20
years of professional experience

Work History

Direct Support Professional

Alpha Opportunities Inc.
09.2024 - 11.2025
  • Assisted individuals with daily living activities to enhance independence and improve quality of life.
  • Implemented individualized support plans tailored to specific needs and preferences of clients.
  • Monitored client progress and reported changes in behavior or condition to appropriate team members.
  • Developed positive relationships with clients, fostering trust and effective communication.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Collaborated with multidisciplinary teams to ensure comprehensive care for each client's needs.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Entrusted to handle confidential and sensitive situations in professional matter.

Resident Care Technician

Progress Enterprises Inc
10.2022 - 07.2024
  • Assisted residents with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, reporting changes to nursing staff promptly.
  • Maintained cleanliness of resident areas, adhering to health and safety standards.
  • Documented resident care activities accurately in electronic health records system.
  • Successfully managed challenging behaviors exhibited by some residents using de-escalation techniques and nonverbal communication strategies.
  • Administered medications accurately, ensuring proper dosage and adherence to prescribed schedules.
  • Provided emotional support for residents during difficult times, offering companionship and a listening ear when needed.
  • Assisted with meal preparation and feeding, ensuring nutritional needs were met while adhering to dietary restrictions.
  • Efficiently coordinated transportation services for medical appointments or off-site events, ensuring timely arrival and departure of residents as needed.

Front End Cashier

Walmart
07.2021 - 06.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience and prompt service.
  • Maintained cleanliness and organization of checkout area to enhance operational efficiency.
  • Collaborated with team members to streamline checkout processes and reduce wait times.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Utilized strong communication skills to relay pertinent information between customers and other staff members effectively.

Production Assistant

Dakota Brands International
11.2005 - 06.2020
  • Assisted in quality control processes, ensuring adherence to industry standards and specifications.
  • Trained new team members on operational procedures, fostering a culture of safety and compliance.
  • Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
  • Maintained a safe and clean work environment, contributing to overall team productivity.
  • Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
  • Facilitated communication between different production departments, ensuring all team members were informed of updates.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

Education

High School Diploma -

Jamestown Public School
Jamestown, ND
05-2005

Skills

  • Time management
  • Medication administration
  • Transportation
  • Team collaboration
  • HIPAA compliance
  • Certified in CPR/AED
  • Charting and documentation
  • Vitals monitoring and documentation
  • Ability to lift

Timeline

Direct Support Professional

Alpha Opportunities Inc.
09.2024 - 11.2025

Resident Care Technician

Progress Enterprises Inc
10.2022 - 07.2024

Front End Cashier

Walmart
07.2021 - 06.2022

Production Assistant

Dakota Brands International
11.2005 - 06.2020

High School Diploma -

Jamestown Public School