Charlene Gonzales
Cave Creek,AZ
Summary
Dynamic and results-oriented professional with extensive experience in law enforcement, health and wellness, and customer service. Excelled in roles at Ventura County Sheriff's Department, demonstrating proficiency in security and investigative skills, alongside a strong aptitude for customer engagement and personal training. Achieved significant improvements in community safety and client health outcomes through innovative strategies and effective communication.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Deputy Sheriff
Ventura County Sheriff's Department
Ventura, CA
07.2022 - 07.2024
- Provided courtroom security for judicial proceedings.
- Conducted investigations of crimes committed within Jail
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Distributed commissary items and dispensed prescribed medication to prisoners.
- Assisted in transporting prisoners between jails or prisons if needed; supervised them while en route.
- Used appropriate means to discipline prisoners.
- Supervised inmates during day-to-day activities.
- Searched prisoner cells and belongings for contraband and weapons.
- Provided guidance and support to new staff members on jail operations and procedures.
- Implemented disciplinary measures in accordance with jail policy and legal requirements.
- Observed conduct of inmates and protected from dangers.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Administered first aid and provided emergency response when necessary.
Deputy Sheriff
Santa Barbara County Sheriff's Office
Santa Barbara, US
01.2016 - Current
- Patrol Assignment 2016-2018
- Patrols assigned areas to protect life and property and deter crime
- Court Assignment 2018-2022
- Maintains order and ensures the security and safe condition of the courtroom
- Testified in court in connection with criminal prosecutions to support judicial process.
- Provided courtroom security for judicial proceedings.
- Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Interviewed witnesses and victims of crimes to obtain additional information regarding incidents under investigation.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Maintained safe and secure environments for court proceedings.
- Collected and preserved evidence associated with crimes, supporting investigations
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
Health & Wellness Practitioner
Self-Employed
Santa Paula, US
01.2014 - Current
- Combined principles of both fitness and nutrition to clients looking to lose weight, eat healthier and maintain a healthy lifestyle
- Reviewed client's current eating habits and altered them according to their goals
- Provided a workout program specifically tailored to the client and their physical abilities
Educator
Lululemon
Los Angeles, US
01.2014 - 01.2015
- Educated customers on technical elements of each item as well as the fit
- Created and maintained a long-term relationship with the customers in order to achieve sales goals
Trade Show Rep/Outside Sales Representative
LACLEDE Inc.
San Diego, US
01.2012 - 01.2015
- Provided product information to doctors and nurses
- Introduced the products to doctors offices and established an ongoing relationship with the practice
Executive/Personal Assistant/Nutritionist
Pali Adventures
Pacific Palisades, US
01.2013 - 01.2014
- Maintained daily itinerary for CEO of Pali Adventures and family
- Scheduled doctors appointments, picked kids up from school, and prepared meals
- Arranged travel accommodations - flight, hotel etc
Brand Ambassador/Sales Representative
Quest Nutrition/ANSI
Los Angeles, US
01.2012 - 01.2014
- Increased product awareness
- Provided product information
- Created an association in the consumer's mind between the product or brand and a particular idea
Nanny/Caregiver
Self-Employed
San Diego, US
01.2002 - 01.2013
- Provided customized and personalized childcare for children in their home
- Administered one-on-one care and met the physical, emotional, social, and intellectual needs of the children
- Contributed to a safe, caring, nurturing, and stimulating environment in which the children thrived and developed
- Transported children to and from activities and planned the children's daily schedule
Certified Personal Trainer
24 Hour Fitness
San Diego, US
01.2010 - 01.2012
- Created customized workout and nutrition plans for clients
- Provided physical and mental guidance, assessed clients' bodily strengths and weaknesses, and helped them reach their fitness and overall health goals
Emergency Room Volunteer
Alvarado Hospital Medical Center
San Diego, US
01.2010 - 12.2011
- Provided non-medical support to the department by assisting the medical and administrative staff
- Spent quality time visiting with patients and visitors to promote the delivery of outstanding service
- Provided access to information, escorted patients and visitors and assisted in coordinating patient visits from family and friends, while expanding their own knowledge of an emergency department environment
Education
Certified Laser Technician - Aesthetics
SAA Laser Institute
Mesa, AZ01-2025
Bachelors of Science - Health Science
San Diego State University
San Diego, CA01.2009
Skills
- Proficient in Microsoft Training
- Personal training/ Life and Health Coaching
- Customer service
- Teaching
- Sales
- Security
- Medical terminology
- Laser hair and tattoo removal
- Microneedling
- Advanced aesthetic treatments
Laser Skill Set
Devices Trained On
- Lumenis M22 (IPL)
- Lumenis M22 ResurFX (Non- Ablative Resurfacing)
- 1064NM YAG (Vascular lesions, Spider Veins)
- Lumenis NuEra (RF Body Contouring, RF Skin Tightening)
- Lumenis Legend Pro (RF Skin Tightening, RF Microneedling)
- Lumenis PiQo4 (Skin Toning, Tattoo Removal)
- Cartessa Virtue (RF RF Microneedling)
- Cartessa Tetra (Cool Peel Laser Peel)
- Cartessa MotusAZ (1064NM YAG and 755NM Alexandrite Laser Hair Reduction)
- Cartessa Chrome (Tattoo Removal)
- Candela Exceed Microneedling (Traditional Microneedling and Hair Restoration)
- Candela Gentle Max
Certification
- Certified Health Coach, The Institute for Integrative Nutrition, 11/01/20, Present, Evaluates clients' lifestyles, deals with health concerns, and assists clients in making healthy changes to promote improvement in health and wellness.
- Certified Personal Trainer, National Academy of Sports Medicine, 01/01/10, 01/01/14, Works with a variety of clients to improve their fitness, physicality and overall health.
- Certified Sports Nutrition Specialist, International Sports Sciences Association, Present, Responsible for teaching athletes and fitness enthusiasts effective ways to improve their health, optimize their performance and manage their weight.
- Certified in Gut Health, The Institute of Integrative Nutrition, 06/01/21, Present, Discover how the gut-brain axis impacts your hormones, nervous system, inflammation, and mental health.
- CPR/First Aid Certified, American Red Cross, 09/01/21, 09/30/23, Learn basic life saving support for adults, children, and infants.
- Emergency Medical Technician Certification, San Diego Miramar College, 01/01/09, 01/01/11, Learn how to care for patients at the scene of an incident while taking patients by ambulance to a hospital.
- California Peace Officer Standard Training Certification, 06/01/16, 06/30/24, This course prepares each student by providing hands-on experience.
- Certified Life Coach, The Institute of Life Coaching Training, 01/01/14, Present, Learn how to help individuals make progress in their lives.
- Certified Laser Technician, SSA LAser Institute, 01/06/24 present, Lerarn current procedures and skills for laser removal.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Deputy Sheriff
Ventura County Sheriff's Department
07.2022 - 07.2024
Deputy Sheriff
Santa Barbara County Sheriff's Office
01.2016 - Current
Health & Wellness Practitioner
Self-Employed
01.2014 - Current
Educator
Lululemon
01.2014 - 01.2015
Executive/Personal Assistant/Nutritionist
Pali Adventures
01.2013 - 01.2014
Trade Show Rep/Outside Sales Representative
LACLEDE Inc.
01.2012 - 01.2015
Brand Ambassador/Sales Representative
Quest Nutrition/ANSI
01.2012 - 01.2014
Certified Personal Trainer
24 Hour Fitness
01.2010 - 01.2012
Emergency Room Volunteer
Alvarado Hospital Medical Center
01.2010 - 12.2011
Nanny/Caregiver
Self-Employed
01.2002 - 01.2013
- Certified Health Coach, The Institute for Integrative Nutrition, 11/01/20, Present, Evaluates clients' lifestyles, deals with health concerns, and assists clients in making healthy changes to promote improvement in health and wellness.
- Certified Personal Trainer, National Academy of Sports Medicine, 01/01/10, 01/01/14, Works with a variety of clients to improve their fitness, physicality and overall health.
- Certified Sports Nutrition Specialist, International Sports Sciences Association, Present, Responsible for teaching athletes and fitness enthusiasts effective ways to improve their health, optimize their performance and manage their weight.
- Certified in Gut Health, The Institute of Integrative Nutrition, 06/01/21, Present, Discover how the gut-brain axis impacts your hormones, nervous system, inflammation, and mental health.
- CPR/First Aid Certified, American Red Cross, 09/01/21, 09/30/23, Learn basic life saving support for adults, children, and infants.
- Emergency Medical Technician Certification, San Diego Miramar College, 01/01/09, 01/01/11, Learn how to care for patients at the scene of an incident while taking patients by ambulance to a hospital.
- California Peace Officer Standard Training Certification, 06/01/16, 06/30/24, This course prepares each student by providing hands-on experience.
- Certified Life Coach, The Institute of Life Coaching Training, 01/01/14, Present, Learn how to help individuals make progress in their lives.
- Certified Laser Technician, SSA LAser Institute, 01/06/24 present, Lerarn current procedures and skills for laser removal.
Certified Laser Technician - Aesthetics
SAA Laser Institute
Bachelors of Science - Health Science
San Diego State University
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