Summary
Overview
Work History
Education
Skills
Timeline
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Charlene Herman

Wareham,United States

Summary

Hardworking Bartender/Server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling bar and tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Bartender/Server

Chili's Restaurant
Wareham, MA
04.2021 - 04.2024
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Resolved customer complaints in a professional manner.
  • Processed payments accurately and efficiently with POS system.
  • Effectively multitasked within fast-paced environment.
  • Assisted in training new servers.

Server

Texas Roadhouse
Plymouth, MA
05.2019 - 04.2021
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.

Education

Nursing Assistance

UCT
Bourne
10-2014

High School Diploma -

Abington High School
Abington, MA
06-2000

Some College (No Degree) - Nursing

Cape Cod Community College
West Barnstable, MA

Skills

  • Beverage Preparation
  • Health codes compliance
  • Food Preparation
  • Suggestive Selling
  • Responsible Alcohol Service

Timeline

Bartender/Server

Chili's Restaurant
04.2021 - 04.2024

Server

Texas Roadhouse
05.2019 - 04.2021

Nursing Assistance

UCT

High School Diploma -

Abington High School

Some College (No Degree) - Nursing

Cape Cod Community College

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Charlene Herman