Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHARLENE HOIT

FIRTH,ID

Summary

Confident Staff Pharmacist with PharmD degree and over 18 years experience providing top-notch pharmacy service in the retail setting. Empathetic and intuitive during patient interactions and adept at building trust and strong customer relations

Overview

18
18
years of professional experience
1
1
Certification

Work History

Pharmacist

Genoa Healthcare
05.2022 - Current


  • Administered Long Acting Injectable Antipsychotics
  • Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
  • Worked closely with clinic staff at several locations to facilitate medication management; syncing prescription fills and refills , incorporating special packaging and delivery of medications to ensure best patient care outcomes.
  • Worked closely with pharmacy program service managers at various clinics to ensure patients got the correct program prices for 340b and various patient assistance programs.

Pharmacy Manager/Senior Project Coordinator

Legrande Health
05.2019 - 05.2022


  • Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
  • Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
  • Developed and distributed patient adherence tools.
  • Identified various patient assistance programs and facilitated patient enrollment.
  • Coordinated and monitored pharmacy services with 20-30 Partner Pharmacies nationwide.
  • Managed budgetary responsibilities, tracking and coordinating maximal reimbursement on claims without compromising quality of care.
  • Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
  • Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
  • Expanded business opportunities by cultivating partnerships with medical facilities and pharmacies nationwide.
  • Worked with teams to develop, improve and integrate various software programs.
  • Defined onboarding process for new project members, communicating regularly with other departments to coordinate schedules.
  • Oversaw multiple simultaneous projects, maintaining high levels of quality and producing excellent results.

Pharmacist

Bengal Pharmacy
02.2017 - 05.2022
  • Oversee pharmacy staff at multiple locations simultaneously via tele-pharmacy
  • Mentor pharmacy residents, interns and technicians
  • Accurately and efficiently fill and verify prescriptions
  • Monitor reimbursement to assure prescriptions are being billed accurately
  • Provide excellent patient care in rural areas by coordinating with providers, aligning refills to minimize excessive travel and extensive DUR with counseling.
  • Assist with implementation of new clinical services

Pharmacist

Shopko
06.2017 - 05.2019
  • Oversee the work of pharmacy interns and technicians
  • Review prescriptions to determine accuracy and suitability
  • Fill and verify prescriptions accurately and in a timely manner
  • Assist customers with the selection, purchase and proper use of OTC medications
  • Manage pharmacy inventory
  • Order, accept and record shipments of pharmacy stock and supplies

Pharmacist

Fred Meyer
06.2007 - 10.2015
  • Oversaw pharmacy staff of up to eight employees
  • Streamlined dispensing protocol to enhance accuracy and efficiency
  • Accurately and efficiently processed prescriptions in high volume pharmacies
  • Performed blood pressure, cholesterol and diabetes screenings
  • Safely administered various immunizations
  • Conducted Medication Therapy Management services with extensive counseling
  • Successfully created relationships with staff and patients at multiple locations while traveling between understaffed pharmacies

Education

PharmD - Pharmacy

Washington State University
Pullman, Wa
05-2007

Skills

  • Immunization certified
  • MTM certified
  • CPR certified
  • Efficient and accurate
  • Strong decision-making ability
  • Exceptional patient care and interaction

Certification

  • In good standing with the Idaho Board of Pharmacy
  • In good standing with the Oregon Board of Pharmacy

Timeline

Pharmacist

Genoa Healthcare
05.2022 - Current

Pharmacy Manager/Senior Project Coordinator

Legrande Health
05.2019 - 05.2022

Pharmacist

Shopko
06.2017 - 05.2019

Pharmacist

Bengal Pharmacy
02.2017 - 05.2022

Pharmacist

Fred Meyer
06.2007 - 10.2015

PharmD - Pharmacy

Washington State University

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