Charlene Isaia
Salt Lake City
Summary
Warehouse management professional with significant experience in receiving operations. Proven ability to optimize inventory processes, ensuring accuracy and efficiency. Strong focus on team collaboration, adaptability to changing needs, and achieving measurable results. Skilled in inventory management systems, logistics coordination, and staff training. Reliable and resourceful, consistently meeting operational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Receiving Supervisor
Etrailer Corporation
Salt Lake City, UT
08.2022 - 01.2026
- Supervise an 8-person team, ensuring clear communication, accountability, and operational efficiency
- Serve as primary point of contact for internal teams and vendors to resolve shipment and scheduling issues
- Investigate escalated customer concerns and coordinate timely solutions
- Maintain accurate records of deliveries, staff schedules, and operational processes
- Train new hires on company standards and workflow procedures
- Coordinated with suppliers to streamline incoming shipments and reduce delays.
Medical Transport Dispatcher
MTC Medical Transport Company
Henderson, NV
07.2013 - 12.2021
- Coordinated non-emergency medical transportation, handling high call volumes daily
- Scheduled pickups and drop-offs, balancing patient needs, driver availability, and time constraints
- Maintained accurate documentation while ensuring HIPAA compliance
- Resolved scheduling conflicts and service concerns with empathy and professionalism
- Developed efficient routing plans to improve service reliability
Education
High School Diploma -
Olympus High School
Holladay, UTSkills
- High-volume phone and email communication
- Time management & multitasking under deadlines
- Microsoft Office Suite (Outlook, Word, Excel)
- Record-keeping accuracy & documentation maintenance
- Customer support & conflict resolution
- Professional communication & relationship building
- Multi-system navigation & workflow coordination
- Shipping procedures
- Teamwork and collaboration
- Warehouse organization
- Forklift operation
Certification
- Forklift Certification
- CPR Certification
- Valid Driver’s License
Timeline
Warehouse Receiving Supervisor
Etrailer Corporation
08.2022 - 01.2026
Medical Transport Dispatcher
MTC Medical Transport Company
07.2013 - 12.2021
High School Diploma -
Olympus High School