Summary
Overview
Work History
Education
Skills
Timeline
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Charlene Jenkins

Crowley,TX

Summary

Dynamic delivery driver with a proven track record at Favor Delivery, excelling in customer service and route optimization. Recognized for maintaining a safe driving record while enhancing delivery efficiency. Strong problem-solving skills and a positive attitude contributed to improved customer satisfaction and timely deliveries in a fast-paced environment.

Overview

2026
2026
years of professional experience

Work History

Delivery Driver

Favor Delivery
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.

Security Officer

Crowley ISD
02.2023 - Current

Patrolled and monitored all school properties and premises in company vehicle to maintain safety and security

Police Officer

City Of Fort Worth Water Department
02.1997 - 05.2015
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Secured crime scenes, gathered evidence, and questioned witnesses.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Reduced criminal activity in assigned areas through proactive policing and community engagement.
  • Investigated and reported crimes, accidents, offenses, and damage to property.
  • Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Enforced traffic laws diligently, promoting road safety and reducing accident rates.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Patrolled assigned areas to prevent and detect
  • Enforced traffic laws and ordinances through visual observation and radar speed detection
  • Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
  • Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
  • Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
  • Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.

Education

None - Business Administration

Draughon’s Jr College
Montgomery, AL

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Problem-solving
  • Safe driving
  • Time management skills
  • Safe driving record

Timeline

Security Officer

Crowley ISD
02.2023 - Current

Police Officer

City Of Fort Worth Water Department
02.1997 - 05.2015

Delivery Driver

Favor Delivery

None - Business Administration

Draughon’s Jr College
Charlene Jenkins