Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charlene McQuistion

Terre Haute,IN

Summary

Seasoned customer service professional with over 16 years of experience, dedicated to providing the highest quality service experience and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

18
18
years of professional experience

Work History

Rental Sales Agent

Avis Budget Group
08.2022 - 08.2023
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Executed sales and marketing initiatives to increase revenue for company.
  • Complied with governmental and other regulatory agencies by following policies and documenting transactions.
  • Implemented rental asset processes and cleanliness standards.
  • Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
  • Prepared and presented contracts and other legal documents to clients.

Cashier

J.R Flood Locksmith
09.2005 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Accounted for company funds at the beginning and end of shift.

Education

High School Diploma -

James Madison High School
Norcross, GA
06.2005

Skills

  • Quickbooks
  • Data Entry
  • Administrative support
  • Time management
  • Scheduling
  • Client Rapport-Building and Retention
  • Cash Register Operations
  • Interpersonal Communication Skills
  • Effective Customer Communication

Timeline

Rental Sales Agent

Avis Budget Group
08.2022 - 08.2023

Cashier

J.R Flood Locksmith
09.2005 - 03.2018

High School Diploma -

James Madison High School
Charlene McQuistion