Charlene Miller
Fort Lauderdale,FL
Summary
Top 5 Strengths
Individualization ı Empathy ı Achiever ı Responsibility ı Consistency
Overview
8
8
years of professional experience
Work History
Lead Segmentation Specialist
Stryker
04.2018 - Current
- Segment CT Scan Data using specialized software to create 3D Anatomical Bone Models
- Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Arthroplasty
- Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning
- Upload completed Pre-plans to field based personnel.
Sales and Customer Service Supervisor
Cool Runnings Catamarans
01.2016 - 04.2018
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Coached team members to deliver hospitable, professional service while adhering to set service models.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Education
Master of Science - Hospitality Management
Florida International University
Miami, FL05.2017
Skills
- Computer literacy - LifeImage, SharePoint, Repsuite, Power BI, Microsoft
- Highly organized and detail oriented
- Taking initiative and dedication to learning
- Critical thinking, decision making and problem solving
- Ability to effectively communicate, delegate and inspire
Timeline
Lead Segmentation Specialist
Stryker
04.2018 - Current
Sales and Customer Service Supervisor
Cool Runnings Catamarans
01.2016 - 04.2018
Master of Science - Hospitality Management
Florida International University