Summary
Overview
Work History
Education
Skills
Timeline
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Charlene Miller

Fort Lauderdale,FL

Summary

Top 5 Strengths


Individualization ı Empathy ı Achiever ı Responsibility ı Consistency

Overview

8
8
years of professional experience

Work History

Lead Segmentation Specialist

Stryker
04.2018 - Current
  • Segment CT Scan Data using specialized software to create 3D Anatomical Bone Models
  • Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Arthroplasty
  • Review CT segmentations and Surgical Plans for accuracy of anatomical landmark selection, and implant sizing and positioning
  • Upload completed Pre-plans to field based personnel.

Sales and Customer Service Supervisor

Cool Runnings Catamarans
01.2016 - 04.2018
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.


Education

Master of Science - Hospitality Management

Florida International University
Miami, FL
05.2017

Skills

  • Computer literacy - LifeImage, SharePoint, Repsuite, Power BI, Microsoft
  • Highly organized and detail oriented
  • Taking initiative and dedication to learning
  • Critical thinking, decision making and problem solving
  • Ability to effectively communicate, delegate and inspire

Timeline

Lead Segmentation Specialist

Stryker
04.2018 - Current

Sales and Customer Service Supervisor

Cool Runnings Catamarans
01.2016 - 04.2018

Master of Science - Hospitality Management

Florida International University

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Charlene Miller