Charlene Monter
Macrohon,Southern Leyte
Summary
Adept in computer literacy and strategic planning, I enhanced operational efficiency at Gaisano Grand Group by streamlining inventory management and reporting processes. My strong organizational skills and proficiency in encoding and scanning have consistently improved workplace productivity and data accuracy, demonstrating a commitment to excellence and a proactive approach to challenges.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Documentation Staff Member
Gaisano Grand Group Of Companies
01.2024 - Current
- Generated detailed reports and managed inventory by conducting product counts, barcoding, and price verification.
- Coordinated the transfer of items from the warehouse to the supermarket, ensuring accurate and timely deliveries.
- Monitored stock levels, endorsed items to relevant departments, and managed delivery schedules to ensure operational efficiency.
- Identified and reported discrepancies and damaged items, maintaining inventory integrity and quality control.
Government Internship Program
Municipality of Macrohon
05.2022 - 08.2022
- Check and report collections, deposits, and organized files.
- Record incoming and outgoing documents and checks.
- Ensure information is accurate and valid by creating and updating records.
- Create and report daily accomplishments
Document Scanning Clerk
SVI Information Services Corporation
11.2020 - 08.2021
- Operate a documentation scanner, Data, encoding, Scanning Encoding, ensuring no pages are skipped or paper jams occur.
- Check the status of documents, identify fragile ones, remove fasteners, and strengthen creases and folds.
- Regularly generate production reports and ensure daily speed/accuracy output to meet daily output projections.
EMV Customer Assistant
LBP Corporation
07.2017 - 03.2020
- Providing information and assistance to clients including opening an account and enrolling in online banking.
- Mailing cards, updating information, handling complaints, and assisting clients with only accounts and internet banking.
- Ensure information is accurate and valid by creating and updating records.
- Assisting manager's workload with checking emails, and reports on branch and client concerns.
Working Student
Saint Joseph College
06.2013 - 04.2017
- Maintain and keep track of inventory, supplies, and equipment
- Assisting customers in buying goods and services.
- Processing picture identification cards.
- Receive and handle various materials to be photocopied
- Operation of Digital Duplicators
- Manage and book venues/conferences
Internship
Landbank Of The Philippines
01.2017 - 03.2017
- Assisting the clients with opening and updating accounts.
- Working with SS&C Technologies software and CISSC
- Data encoding and scanning.
- Answering incoming phone calls
- Create and review daily reports.
Education
Bachelor of Science - Business Administration
Saint Joseph College
Maasin City, Southern Leyte, Philippines2017
Minor - Financial Management
Saint Joseph College
Maasin City, Southern Leyte, Philippines2017
Skills
- Computer literacy
- Organization
- Strategic planning and scheduling
- Time-management
- Verbal and written communication
- iAccess, weAccess, and DOBS
- Encoding and Scanning
Certification
"Take the Lead In Customer Service" at the LandBank-Hilongos Branch on March 16, 2019
Seminar "Digitations And Bank Fraud" at the LandBank-Maasin Branch on June 1, 2019
Languages
English
Tagalog
Cebuano
Timeline
Documentation Staff Member
Gaisano Grand Group Of Companies
01.2024 - Current
Government Internship Program
Municipality of Macrohon
05.2022 - 08.2022
Document Scanning Clerk
SVI Information Services Corporation
11.2020 - 08.2021
EMV Customer Assistant
LBP Corporation
07.2017 - 03.2020
Internship
Landbank Of The Philippines
01.2017 - 03.2017
Working Student
Saint Joseph College
06.2013 - 04.2017
Bachelor of Science - Business Administration
Saint Joseph College
Minor - Financial Management
Saint Joseph College
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