Charlene Mugisha
Bismarck,ND
Summary
Data Analytics Certificate Course, Break Into Tech
SQL: Querying and Managing Data, Khan Academy
Tableau Creator, Tableau
Overview
4
4
years of professional experience
Work History
Licensing Specialist I
Department Of Transportation
08.2022 - Current
- Handling Title Transfers
- Answering customer queries with relevant information in documentation
- Working with leadership to implement initiatives (committee)
Belcastle — Leasing Specialist
06.2021 - 07.2022
- Verified and evaluated information on leasing applications
- Advertised available properties using a variety of media
- Completed special projects and other duties as assigned.
Goldmark — Leasing Specialist
07.2020 - 06.2021
- Scheduled and conducted showings, move ins, and move outs
- Processed paperwork including leases, retention, renewals, and other related documents
- Responded to requests, questions, and concerns, making referrals.
Elite Sales Associate
Delta
05.2019 - 07.2020
- Booking packages
- Monitored and resolved any potential customer issues balancing customer satisfaction and the financial impact on the company
- Coordinated with appropriate individuals from other departments to troubleshoot and resolve customer related issues.
Education
Social Services and Community Development
Hope Africa University
Skills
- Strong organization and time management skills
- Continuous learning mindset to stay updated with office technologies and best practice in training and development
- Flexibility and adaptability to adjust training methods based on feedback and changing needs
Timeline
Licensing Specialist I
Department Of Transportation
08.2022 - Current
Belcastle — Leasing Specialist
06.2021 - 07.2022
Goldmark — Leasing Specialist
07.2020 - 06.2021
Elite Sales Associate
Delta
05.2019 - 07.2020
Social Services and Community Development
Hope Africa University