Charlene Reed
Mobile,AL
Summary
Dynamic Central Scheduling Specialist with proven expertise at Ensemble Health Partners, excelling in HIPAA compliance and patient registration. Enhanced operational efficiency through comprehensive scheduling protocols and strong relationships with providers. Skilled in data entry and insurance verification, ensuring accuracy and compliance in patient accounts while minimizing wait times.
Overview
18
18
years of professional experience
Work History
Central Scheduling Specialist
Ensemble Health Partners
02.2024 - Current
- Inbound/ Outbound calls for the Scheduling of test ordered by Physicians.
- Checking DX Codes to make sure it's correct before the scheduling of test
- Communicate with facilities on patient care all while staying in HIPPA compliance
Central Scheduling
Springhill Memorial Hospital
12.2007 - 02.2024
- Coordinated complex scheduling for multiple departments, optimizing patient flow and resource allocation.
- Managed appointment scheduling system, ensuring accuracy and minimizing wait times for patients.
- Developed comprehensive scheduling protocols, enhancing operational efficiency across the hospital.
- Trained new staff on scheduling software and best practices to improve team performance.
- ER-Registration
Education
High School Diploma -
Mattie T. Blount High School
Mobile, AL05-1998
Skills
- HIPAA compliance
- Patient registration
- Insurance verification
- Data entry proficiency
- Built strong relationships with Providers and Members to connect them with essential health services
- Ensured accuracy and compliance in documenting patients accounts
Timeline
Central Scheduling Specialist
Ensemble Health Partners
02.2024 - Current
Central Scheduling
Springhill Memorial Hospital
12.2007 - 02.2024
High School Diploma -
Mattie T. Blount High School
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