Charlene Reynolds
NYC Metro Area,NY
Summary
I am fortunate to bring more than 20 years of experience to my work as a member of senior leadership on organizational initiatives, strategies, and global communications with the ability to align diverse teams operating in complex environments to achieve goals. I am a versatile and experienced project manager who brings interpersonal savvy along with strategic and operational know-how, creativity, flexibility and a relentless drive to just get things done while nurturing and empowering teams to be motivated to lead themselves. I currently sit within the Global Engagement and Communications Office where I lead global communications, strategic partnerships, advocacy and special initiatives for Jhpiego, an affiliate of Johns Hopkins University, overseeing global communications including the promotion and dissemination of successes and learning from Jhpiego's work in more than 50 countries across Africa, Asia, and Latin America and the Caribbean. I support our President and CEO on a regular basis and report to the leadership team on all matters of strategic planning, external communications, insights, and new business opportunities. Prior to my time with Jhpiego, I was Media Lead for the Office of the Assistant Secretary of Defense, Health Affairs, where I acted as spokesperson for the Department of Defense Military Health System’s then $46B health care enterprise. As former Chief of Staff for the White House Commission on Remembrance, established by Congress, I provided management and oversight to all Commission activities including more than 60 annual remembrance tributes and all communications and media efforts. I began my career as a government affairs associate at a D.C.-based lobbying firm. Note, I am currently based in the NYC metro area.
Overview
21
21
years of professional experience
Work History
Director of Partnerships, Advocacy, Communications and Convenings
AlignMNH
03.2020 - Current
- Company Overview: AlignMNH is a Secretariat housed by Jhpiego, an affiliate of Johns Hopkins University
- Provide overall thought leadership to AlignMNH's communications and convenings while ensuring these efforts are designed to nurture technical collaboration and optimize audience engagement ultimately contributing to development of common priorities in the maternal and newborn health community
- Oversee a communications team of professionals that specialize in public relations, advocacy, social media, brand communications, content creation and graphic design
- Act as design lead for the International Maternal Newborn Health Conference (IMNHC) series which creates an opportunity to bring forward new evidence, create an opportunity for conversations, and helps align specific technical priorities at the country level
- Lead on IMNHC group coordination amongst all planning committees to include Core Organizing Committee, Scientific Program Committee, Country Engagement Committee, Communications and Advocacy Committee and all other workstreams that support IMNHC planning efforts
- Represent organization in global advocacy, accountability and communications working group on campaigns and communications related to raising the visibility of maternal and newborn health, in collaboration with WHO, UNICEF and UNFPA
- Forge relationships with key partners (globally, regionally and nationally) to support overall program goals, particularly those related to communications and advocacy ensuring complementarity of roles is negotiated, well-articulated and operationalized and alignment and amplification of collective efforts well-communicated
- Ensure that data collection efforts and related monitoring is designed to capture the contributions of communications and convenings to knowledge exchange and translation outcomes and contribute to a project-wide learning agenda
- AlignMNH is a Secretariat housed by Jhpiego, an affiliate of Johns Hopkins University
Director of Strategic Partnerships, Advocacy and Special Initiatives
Jhpiego
07.2019 - Current
- Company Overview: Jhpiego is a leading non-profit in the global health community that creates and delivers transformative health care solutions that save lives
- Oversee a communications team of professionals that specialize in public relations, advocacy, social media, brand communications, content creation and graphic design
- Lead global communicators in 50 countries worldwide with tailored communications resources and strategies
- Work as a member of senior leadership on organizational initiatives, strategies, and global communications with the ability to align diverse teams operating in complex environments to achieve goals
- Support President and CEO in prepping for external media engagement to include media prep, talking points, impact data and messaging
- Develop and implement successful strategic partnerships including leading cross-functional teams in successfully executing initiatives
- Create and execute comprehensive partnership and communications strategies to drive brand awareness inclusive of measuring impact and success
- Support organizational fundraising goals for unrestricted funds as well as new program development inclusive of USG and non-USG sponsored funds
- Demonstrate thought leadership in Washington, DC and globally by representing Jhpiego as a visible and respected ambassador of the organization through coalitions, campaigns and working groups that focus on global health and development in addition to high-profile events and conference
- Manage relationships with key donors, advocates, prospects and partners in the global health and development community to include national governments (Ministries of Health and Finance), program managers, medical and academic institutions, UN donors and partners, civil society, researchers, practitioners and more
- Utilize partnerships to design events and collaborative communications strategies and campaigns
- Position organization and flagship and country-led bi-lateral projects as a leader in global health in partnership with the country governments we support and co-lead ambitious agendas with
- Support the organization on a mission-driven approach using the organization’s values as a foundation for all leadership decisions, demonstrate success in expanding and strengthening an organization’s brand on a global scale, and a exhibit ability to create and execute comprehensive, impact-driven communications strategies
- Cultivate a culture of excellence, innovation, collaboration, and accountability to drive impactful results
- Jhpiego is a leading non-profit in the global health community that creates and delivers transformative health care solutions that save lives
Communications Director (MCSP)
Jhpiego
12.2014 - 12.2019
- Company Overview: Jhpiego is an affiliate of Johns Hopkins University
- Served as Communications Director for USAID's flagship Maternal and Child Survival Program ($560M) leading strategic communications planning and high-level engagement to raise visibility of program work and return on investments of the American people in more than 40 countries
- Oversaw a communications team of professionals that specialize in public relations, advocacy, social media, brand communications, content creation and graphic design
- Led global communicators in 40 countries worldwide with tailored communications resources and strategies
- Created partnership and brand opportunities to communicate program approaches and findings
- Led the planning and execution of multiple high-level events, domestically and internationally and have secured attendance of Ministers of Health, Administrator of USAID and other high level agency officials, Senior Members of State Department, and Members of Congress
- Managed all duties associated with a successful, full functioning communications department to include (but not limited to) collateral, tools/resources, media outreach, special events, conferences and speaker series, website, reporting, video, social media and branding
- Jhpiego is an affiliate of Johns Hopkins University
Communications Director (MCHIP)
Jhpiego
04.2010 - 12.2014
- Company Overview: Jhpiego is an affiliate of Johns Hopkins University
- Served as Communications Director for USAID’s flagship MCHIP project-at the time the largest global health procurement in USAID history ($638M)- with mission funding in 48 countries in Africa, Asia, Latin America & the Caribbean and the Middle East
- Oversaw a communications team of professionals that specialize in public relations, advocacy, social media, brand communications, content creation and graphic design
- Promoted the power of the partnership that was MCHIP representing 10 non-profit organizations (Jhpiego, Johns Hopkins University, Save the Children, John Snow Inc., Macro International, PATH, Broad Branch Associated, R4D, Futures, PSI, etc.) by communicating their technical and program contributions to the projects and led global communicators in 48 countries worldwide with tailored communications resources and strategies
- Demonstrated keen ability to communicate across a number of technical areas to include: Maternal, Newborn and Child Health, Immunization, M&E, Family Planning, Malaria, HIV, addressing cross-cutting themes such Equity, Health Systems Strengthening, Performance-Based Finance and mHealth
- Successfully managed the execution of a communications plan and strategy to raise the visibility of MCHIP, its program work and return on investments of the American people
- Jhpiego is an affiliate of Johns Hopkins University
Media Relations Lead
Department of Defense
07.2008 - 04.2010
- Company Overview: The Department of Defense (DoD) oversees the Military Health Systems (MHS) which is a $46B health care enterprise
- Served as media relations lead and spokesperson for the Department of Defense (DoD) Military Health Systems (MHS) then $46B health care enterprise of medical educators, researchers, providers and support personnel worldwide reporting directly to Assistant Secretary of Defense, Health Affairs
- Managed and served a broad portfolio of all DoD health issues, including but not limited to post- traumatic stress disorder; traumatic brain injury; warrior care; research, education and training; battlefield medicine; access to care; and defense health program funding
- Provided media training and on-site communications support for all health affairs subject matter experts, including developing key messages, talking points, prep for interviews and approval of response to queries and actively engaged media daily through response to queries, coordinating and supporting interview requests and pitching DoD health programs and initiatives
- Served as point of contact on all DoD health affairs press releases, conferences, communications plans and other collateral and measured and evaluated objectives post- communications efforts
- Worked closely with Army, Navy and Air Force health communicators and counterparts at VA, State, USAID, FDA, HHS, and CDC on joint communications planning and initiatives
- Oversaw a communications team of professionals that specialize in public relations, advocacy, social media, brand communications, content creation and graphic design
- Worked closely with an award-winning social media program, creating a more transparent, participatory and collaborative community surrounding health promotion and disease prevention on www.health.mil
- Distinctly honored with a special award of appreciation from the Secretary of Defense for my work on behalf of wounded warriors and received five additional employee recognition awards
- The Department of Defense (DoD) oversees the Military Health Systems (MHS) which is a $46B health care enterprise
Chief of Staff
White House Commission
02.2007 - 06.2008
- Company Overview: The White House Commission on Remembrance was established by Congress
- Composed all communication materials and designed and administered visual media presentations
- Provided oversight and detailed planning of 14 annual remembrance tributes: handled requests and concerns and provided on-site management, including press credentials; prepared detailed budget for implementation; identified and arranged guests speakers and recruited and ensured effective representation of sponsors; and provided speeches and event master script, timeline/sequence of events and venue research
- Played an active role in pitching to local and national media, including arranged for interviews with media and provided b-roll and images; established organizational structure and guidelines and set parameters for media to adhere to for event; and provided media training for all event spokespersons, including satellite media tours
- Spokesperson and provided overall direction for Gold Medal of Remembrance Program and National Moment of Remembrance Program (3 pm Memorial Day): creating 30 new events nationally
- The White House Commission on Remembrance was established by Congress
Government Relations Associate
Sellery
05.2004 - 02.2007
- Expert experience in providing research and counsel to clients and representation as spokesperson
- Planned, directed and executed national legislative campaigns, including grassroots
- Directed, coordinated and advised organized groups seeking to provide input and established partnerships
- Executed congressional visits for clients; prepped clients and composed materials for congressional hearings and tracked the activities of legislative bodies/regulatory agencies/media for clients
- Managed all external communications for firm to include communications collateral, briefing packages, etc
Education
Bachelor of Arts - Political Science/Pre-Law
American University
Washington DC12-2002
Skills
- Government Relations
- Celebrity and ambassador engagement
- Media
- Sponsorship and fundraising
- Strategic planning
- Partnership development and Collaboration
- Project management inclusive of capacity building, leadership, motivation and empowerment
- Communication
- Public health knowledge
- High-Level Convenings
Personal Testimonial
I am reminded daily of how much progress we've made in improving the health of families around the world. I have the privilege of working with colleagues who consistently find transformative ways to accelerate progress. I am honored to communicate that work and tell the story of how it translates into meaningful and sustainable change.
Timeline
Director of Partnerships, Advocacy, Communications and Convenings
AlignMNH
03.2020 - Current
Director of Strategic Partnerships, Advocacy and Special Initiatives
Jhpiego
07.2019 - Current
Communications Director (MCSP)
Jhpiego
12.2014 - 12.2019
Communications Director (MCHIP)
Jhpiego
04.2010 - 12.2014
Media Relations Lead
Department of Defense
07.2008 - 04.2010
Chief of Staff
White House Commission
02.2007 - 06.2008
Government Relations Associate
Sellery
05.2004 - 02.2007
Bachelor of Arts - Political Science/Pre-Law
American University
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