Charlene Thomas
Chicago,IL
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
10
10
years of professional experience
Work History
Security Officer
Reliance Security Services
01.2024 - 10.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Guard
Page Security
04.2022 - 01.2024
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Reduced incidents of theft and vandalism by implementing strict security protocols.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Security Officer
Arms Security Corporation
10.2020 - 04.2022
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Created a welcoming atmosphere for guests while maintaining strict vigilance over potential security hazards or breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Security Officer
Titan Security
02.2018 - 08.2020
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
Allied Universal Security Services
01.2015 - 01.2018
- Directed guests around building and answered accessibility questions.
- Completed full building and grounds patrols to spot and investigate concerns.
- Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
- Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
Education
High School Diploma -
Austin Career Education Center
Chicago, IL06-2006
Skills
- Report writing
- General security
- Superior customer service
- Surveillance
- Patrol operations
Timeline
Security Officer
Reliance Security Services
01.2024 - 10.2024
Security Guard
Page Security
04.2022 - 01.2024
Security Officer
Arms Security Corporation
10.2020 - 04.2022
Security Officer
Titan Security
02.2018 - 08.2020
Security Officer
Allied Universal Security Services
01.2015 - 01.2018
High School Diploma -
Austin Career Education Center
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