Summary
Overview
Work History
Education
Skills
Professional Development And Certifications
Volunteer Experience
Timeline
Generic

CHARLENE L WILLIAMS

New York,NY

Summary

Experienced Style consultant proficient in Fashion clothes and accessories. Skilled in cultivating close relationships with customers and suppliers. Friendly and flexible mentality. Detail-oriented with expertise managing luxury establishments and training a team to assist high-end clientele. Offering strong attention to detail and understanding of photo and editorial shoots including outfitting, model selection and accessorizing.

Overview

12
12
years of professional experience

Work History

STYLE ADVISOR & TRAINER

TIFFANY & CO.
01.2018 - Current
  • The spokesperson of style within the store to help boost product sales and create brand awareness
  • Give styling ideas to Sales Professionals to use as selling tools to customers
  • Teach the staff how to match products and the client's style of dressing to the image they wish to display
  • Guide the staff to build their styling capabilities so they can successfully sell to the style driven client
  • Ability to generate innovative ideas that convey the company's fashion history and heritage
  • Trained and supervised the staff on all platforms of Social Media while adhering to the company guidelines
  • Reviews all current fashion magazines, websites and social media to guide the staff on new trends
  • Created & distributed learning modules and conduct styling tools for in store meetings
  • Trained the sales staff to plan and implement different looks to highlight our jewelry
  • Coordinate Sales & Operations department efforts to maximize special style events held in & outside of the store.

OPERATIONS PROFESSIONAL/VISUAL POINT PERSON

TIFFANY & CO.
01.2015 - 01.2018
  • Verify and Process returns via daily returns report
  • Process all incoming and outgoing inventory transfers
  • Performed cycle counts and maintained inventory
  • Worked with Flagship Visual Liaisons to create new images for displays
  • Maintained all store displays throughout the store
  • Assist with any in-store event planning: Such as the Great Gatsby, Blue Book & Charity events
  • Processed shipping incoming and outgoing packages
  • In charge of ordering all shipping and wrap-and-pack supplies.

OPERATIONS COORDINATOR/KEY HOLDER

TIFFANY & CO.
01.2012 - 01.2015
  • Developed and delivered new training module to operations associates and sales assistants allowing both departments to be continuously familiar with company existing procedure and updates
  • Prepared training materials, instructor guides and participant evaluations for new hire orientations, rotational position assignments, motivational and performance internal development workshops
  • Trained, directed and supervised the Operations Department staff during rotational position assignments
  • Utilized eLearning Absorb Training Learning Management Systems to deliver training modules
  • Served as branch Key holder with opening, closing, and operational branch procedures
  • Independently following-up on and resolving all customer issues that aligned with the store retail guidelines
  • Lead and coordinated inventory as well as monthly cycle counts to ensure availability and minimize loss
  • Served as the store ambassador when necessary during peak times to ensure that the customer flow is controlled and service levels are high.

Education

Bachelor of Arts - Political Science/Global Studies

BROOKLYN COLLEGE
BROOKLYN, NY

Associate of Applied Science - Business Administration

KINGSBOROUGH COMMUNITY COLLEGE
BROOKLYN, NY

Skills

  • Image Consulting
  • Fashion Knowledge
  • Personal styling
  • Fashion History
  • Trend Analysis
  • Trend forecasting
  • Wardrobe Assessment
  • Accessory Selection
  • Quality Assurance
  • Inventory Management
  • Merchandising
  • Fashion Stylist

Professional Development And Certifications

  • Fashion Styling, FASHION INSTITUTE OF TECHNOLOGY, New York, NY, 2022
  • Applied Jewelry Professional, GIA-GEMOLOGICAL INSTITUTE of AMERICA 2020
  • Online & Social Media Marketing, PRATT INSTITUTE, Brooklyn, NY, 2017
  • Fashion Business, PARSONS SCHOOL OF DESIGN, New York, NY, 2017
  • Image Consulting, FASHION INSTITUTE OF TECHNOLOGY, New York, NY, 2015

Volunteer Experience

BB'S BACKSTAGE-NYFW-NEW YORK FASHION WEEK, WARDROBE TECHNICIAN, NEW YORK, NY, 2015, PRESENT, Assist in Wardrobe changes, organized looks and helped models make quick seamless changes as they transition from look to look., Skilled in garment care and handling to ensure the pieces are well taken care of before, during as after the show. As well has work on postshow inventory check and pack ups.

Timeline

STYLE ADVISOR & TRAINER

TIFFANY & CO.
01.2018 - Current

OPERATIONS PROFESSIONAL/VISUAL POINT PERSON

TIFFANY & CO.
01.2015 - 01.2018

OPERATIONS COORDINATOR/KEY HOLDER

TIFFANY & CO.
01.2012 - 01.2015

Bachelor of Arts - Political Science/Global Studies

BROOKLYN COLLEGE

Associate of Applied Science - Business Administration

KINGSBOROUGH COMMUNITY COLLEGE

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CHARLENE L WILLIAMS