Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Faragon

Gloversville,NY

Summary

Help Desk Support professional offering versatile support skills and proficiency in MS Office programs. Strong planner and problem solver who readily adapts to change and works independently and in groups.

Overview

9
9
years of professional experience

Work History

Warehouse Worker

Target
07.2021 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Audited and corrected discrepancies in inventory numbers.
  • Completed stock inventories to identify and address issues negatively impacting controls.

Shift Leader

Amazon
08.2020 - 05.2021
  • Supervised Sort shift of 25 Associates
  • Planned Day to day tasks for Associates Coaching associates to work safely at all times
  • Troubleshoot Freight errors and Associates equipment Maintained hours for each process.

WMS

Dollar General DC
08.2019 - 09.2020
  • Maintain order of Wearhouse system, and equipment
  • Staged pick locations and replenishment points
  • Maintain and configured PICK equipment, and warehouse supplies
  • Audited freight, and Process automatic and special shipments.

Grandit, GE
12.2016 - 04.2017
  • Performing real-time execution of the global ROC strategy focused on efficiency
  • Execute mid-course adjustments
  • Manage and execute PAC queues to support sites, Fleet Performance teams, Engineering teams, and Warranty teams
  • Actively feed lessons learned back into procedures and quality checks
  • Help build, document, deploy, and support automation

NFrastructure
04.2014 - 12.2015
  • Clients State of NY, TX, & NV), Managed IT inventory, and it process within Excel
  • Scanned each equipment that was to be installed, while recording the old equipment that was taken
  • Did audits to make sure that the inventory had the correct count on every floor
  • Also have a physical ticketing system when finding outside errors (installation issues, updates/patches)
  • Allocate End User accounts of Old PC to Upgraded PC
  • Test wireless printer
  • Used Inventory to update IT Assets (leftover monitors ect)
  • Belarc Advisor, Easy transfer, outlook

Service Manager

Expries, HP
01.2015 - 06.2015
  • Ticking System
  • Filed each instance within the HP SM 7 system, which was tracked throughout the resolution process
  • Notes were taken in a Technical layout
  • Back checking assets for equipment
  • To get program ‘X’ licenses count or how many ‘Y’ equipment they have
  • To see how much repair cost has been done to a piece of equipment

Education

Associate of Science - Computer Information Systems

Fulton Montgomery Community College
Johnstown, NY
06.2010

Skills

  • MS Office for Professional Staff
  • Keyboarding and Document Formatting
  • Visual Basic
  • C
  • MySQL
  • PHP/HTML
  • Networking
  • ACAD/Inventor
  • Database Administration
  • MS Dos/Command Prompt
  • JAVA

Timeline

Warehouse Worker

Target
07.2021 - Current

Shift Leader

Amazon
08.2020 - 05.2021

WMS

Dollar General DC
08.2019 - 09.2020

Grandit, GE
12.2016 - 04.2017

Service Manager

Expries, HP
01.2015 - 06.2015

NFrastructure
04.2014 - 12.2015

Associate of Science - Computer Information Systems

Fulton Montgomery Community College

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Charles Faragon