Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Aguilar

Houston,TX

Summary

Dedicated Security Officer with a proven track record at Allied Universal Security Services, excelling in incident reporting and crisis management. Enhanced facility safety through effective threat assessment and superior customer service, significantly reducing theft and vandalism incidents. Skilled in access control and conflict de-escalation, fostering a secure and welcoming environment for all.

Overview

22
22
years of professional experience

Work History

Security Officer

Allied Universal Security Services
04.2003 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Education

Private Investigation -

BP Security
Houston, TX

Level 3 - Commissioned Security

Security Tactics Academy
Houston, TX
12.2023

High School Diploma -

Ross S. Sterling
Baytown, TX
05.1996

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Superior customer service
  • Emergency response
  • Access control
  • Complex Problem-solving
  • Relationship building and management
  • Conflict de-escalation
  • Threat assessment
  • Document management
  • Access control management
  • Crime prevention
  • Crisis management
  • Emergency management

Timeline

Security Officer

Allied Universal Security Services
04.2003 - Current

Private Investigation -

BP Security

Level 3 - Commissioned Security

Security Tactics Academy

High School Diploma -

Ross S. Sterling
Charles Aguilar