Summary
Overview
Work History
Education
Skills
Health Care Experience
Management Experience
References
Certification
Work Availability
Languages
Timeline
Hi, I’m

Charles Patrick

Healthcare Specialist
Arlington Heights,IL

Summary

To obtain an full time position in a professional health care environment, that will enable me to utilize my acquired medical skills and abilities to demonstrate my passion for providing excellent patient care and strong work ethic.

Overview

23
years of professional experience

Work History

ERC Delivery Services

Medical Courier
06.2019 - Current

Job overview

  • Picked up & dropped off patient specimens to and from patient's homes and hospital laboratories.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Properly documented all specimens received.
  • Obtained signatures for specimen drop offs.
  • Established lasting relationships with customers by delivering specimens on time, interacting professionally, and responding promptly to questions.
  • Escalated issues to supervisor for immediate remediation.
  • Worked flexible hours across night, weekend, and holiday shifts.

Department of Human Services
Chicago, IL

Patient Care Taker
01.2006 - Current

Job overview

  • Conducted venipuncture.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Quest Diagnostics

Phlebotomist
01.2012 - 05.2019

Job overview

Used personal protective equipment correctly to protect coworkers and patients.

  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Reviewed and processed requisitions for laboratory tests.

Regency Medical Center
Barrington, IL

Medical Assistant
01.2011 - 12.2011

Job overview

  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.

Weiss Hospital
Chicago, IL

Medical Assistant
01.2009 - 12.2009

Job overview

  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Prepared lab specimens for diagnostic evaluation.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

Patients First Pulmonary Solutions
Villa Park, IL

Respiratory Care Specialist
01.2003 - 12.2004

Job overview

  • Delivered CPAP, Oxygen Setups and Suction Machines to patients in hospitals and Homes
  • Educated Patients on use of oxygen therapy .
  • Established lasting relationships with customers by delivering setups on time, interacting professionally, and responding promptly to questions.
  • Communicated with dispatch and customers for accurate delivery information.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.

Education

Everest College

Certified Medical Assistant, Diploma
01.2009

University Overview

Von Steuben Metropolitan Science Center / Belford

High School Diploma
01.1999

University Overview

Skills

  • Phlebotomy
  • Injections
  • Urinalysis
  • Patient draping
  • Vitals/Patient Prep
  • Charting/Filing
  • Medical Terminology
  • ICD-9 coding
  • CPT coding
  • Medical insurance verification
  • Prescription verification
  • Respiratory therapy
  • Sleep Apnea Care
  • ENT Surgical Assistant
  • General Physician Assistant
  • Infectious Disease Physician Assistant
  • General surgeon Assistant
  • Outpatient Surgical Procedures
  • Tenacious
  • Adaptability
  • Self-Motivated

Health Care Experience

Health Care Experience
  • ERC Delivery Services, 06/2019 - Present
  • Dept of Human Services, Chicago, IL 01/2006 - Present
  • Quest Diagnostics, Park Ridge, IL 01/2012- 05/2019
  • Regency Medical Center, Barrington, IL 01/2011 - 12/2011
  • Weiss Hospital, Chicago, IL 01/2009 - 12/2009
  • Patients First Pulmonary Solutions, Villa Park, IL 01/2003 - 12/2004

Management Experience

Management Experience
  • Jackson Hewitt/H & R Block, Chicago, IL, 2007-01-01, 2011-12-31
  • O' Hare Accommodations, Rosemont, IL, 2010-01-01, 2011-12-31
  • GameStop Inc., Chicago, IL, 2005-01-01, 2007-12-31

References

References
Available upon request.

Certification

  • First Aid/CPR Certified (Updated upon request)
  • Medical Assistant Certified (Updated upon request)
  • Phlebotomy Certified (Updated upon request)
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Medical Courier
ERC Delivery Services
06.2019 - Current
Phlebotomist
Quest Diagnostics
01.2012 - 05.2019
Medical Assistant
Regency Medical Center
01.2011 - 12.2011
Medical Assistant
Weiss Hospital
01.2009 - 12.2009
Patient Care Taker
Department of Human Services
01.2006 - Current
Respiratory Care Specialist
Patients First Pulmonary Solutions
01.2003 - 12.2004
Everest College
Certified Medical Assistant, Diploma
Von Steuben Metropolitan Science Center / Belford
High School Diploma
Charles PatrickHealthcare Specialist