Summary
Overview
Work History
Education
Skills
Health Care Experience
Management Experience
References
Certification
Languages
Timeline
Generic

Charles Patrick

Arlington Heights,US

Summary

Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.

Overview

1
1
Certification
23
23
years of professional experience

Work History

Medical Courier

ERC Delivery Services
Elmhurst, IL
06.2019 - Current
  • Picked up & dropped off patient specimens to and from patient's homes and hospital laboratories.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Properly documented all specimens received.
  • Obtained signatures for specimen drop offs.
  • Established lasting relationships with customers by delivering specimens on time, interacting professionally, and responding promptly to questions.
  • Escalated issues to supervisor for immediate remediation.
  • Worked flexible hours across night, weekend, and holiday shifts.

Patient Care Taker

Department of Human Services
Chicago, IL
01.2006 - Current
  • Conducted venipuncture.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.

Phlebotomist

Quest Diagnostics
Park Ridge, IL
01.2012 - 05.2019

Used personal protective equipment correctly to protect coworkers and patients.

  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Reviewed and processed requisitions for laboratory tests.

Medical Assistant

Regency Medical Center
Barrington, IL
01.2011 - 12.2011
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Administered testing with electrocardiogram for patients experiencing events and as screening tool.

Medical Assistant

Weiss Hospital
Chicago, IL
01.2009 - 12.2009
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Prepared lab specimens for diagnostic evaluation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.

Respiratory Care Specialist

Patients First Pulmonary Solutions
Villa Park, IL
01.2003 - 12.2004
  • Delivered CPAP, Oxygen Setups and Suction Machines to patients in hospitals and Homes
  • Educated Patients on use of oxygen therapy .
  • Established lasting relationships with customers by delivering setups on time, interacting professionally, and responding promptly to questions.
  • Communicated with dispatch and customers for accurate delivery information.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.

Education

Certified Medical Assistant, Diploma -

Everest College
Skokie, IL
01-2009

High School Diploma - undefined

Von Steuben Metropolitan Science Center / Belford
Chicago, IL
01-1999

Skills

  • Phlebotomy
  • Patient Care Specialist
  • Vitals/Patient Prep
  • Medical Terminology
  • General Physician Assistant
  • Adaptability
  • Self-Motivated

Health Care Experience

  • ERC Delivery Services, 06/2019 - Present
  • Dept of Human Services, Chicago, IL 01/2006 - Present
  • Quest Diagnostics, Park Ridge, IL 01/2012- 05/2019
  • Regency Medical Center, Barrington, IL 01/2011 - 12/2011
  • Weiss Hospital, Chicago, IL 01/2009 - 12/2009
  • Patients First Pulmonary Solutions, Villa Park, IL 01/2003 - 12/2004

Management Experience

  • Jackson Hewitt/H & R Block, Chicago, IL, 2007-01-01, 2011-12-31
  • O' Hare Accommodations, Rosemont, IL, 2010-01-01, 2011-12-31
  • GameStop Inc., Chicago, IL, 2005-01-01, 2007-12-31

References

Available upon request.

Certification

  • First Aid/CPR Certified (Updated upon request)
  • Medical Assistant Certified (Updated upon request)
  • Phlebotomy Certified (Updated upon request)

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Medical Courier

ERC Delivery Services
06.2019 - Current

Phlebotomist

Quest Diagnostics
01.2012 - 05.2019

Medical Assistant

Regency Medical Center
01.2011 - 12.2011

Medical Assistant

Weiss Hospital
01.2009 - 12.2009

Patient Care Taker

Department of Human Services
01.2006 - Current

Respiratory Care Specialist

Patients First Pulmonary Solutions
01.2003 - 12.2004

High School Diploma - undefined

Von Steuben Metropolitan Science Center / Belford

Certified Medical Assistant, Diploma -

Everest College
Charles Patrick