Finished a medical assistant certification course of 16 months with 40 hours of training per week
Rooming patients, vitals signs, chief complaint
Experience with use of epic
Scheduling after visits for procedures, surgeries etc.
Prepping rooms for procedures
Vaccinations, ekgs
Assisted in developing a new procedure that reduced the time required to complete rooming by 5 minutes.
Phlebotomist
Nidal Hassan
Highland, IN
01.2025 - 06.2025
Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
Processed laboratory requisitions and maintained accurate records for test results and sample tracking.
Collaborated with healthcare teams to coordinate patient care and improve phlebotomy efficiency.
Trained new staff on best practices for specimen collection and adherence to safety protocols.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Medical Receptionist
JRI
Oak Brook, IL
01.2021 - 04.2022
Answering incoming calls and directing calls to appropriate staff
Greeting and scheduling patients to their office appointments
Organize paperwork for patients to fill out and provide assistance if needed
Scanning insurance cards and other personal information to our system
Charts patient demographic information into the electronic health record
Insurance prior authorizations
Activities Aide
Warren Barr Lincolnshire
Lincolnshire, IL
02.2017 - 02.2019
Assists with planning and implementation of activities for nursing home residents.
Help design programs to encourage socialization, provide entertainment, relaxation and fulfillment, and improve daily living skills & chart a residents ability to complete tasks and participation on the daily.
Sometimes help feeding with residents and assisting them to their rooms or with their daily living needs.
Sorted and forwarded mail for residents and departments.
Very high call volume. Every call was answered in a very professional manner.
Paging was part of the job over the building. Admitted and discharged patients from “PCC” system. (Point Click Care).
Responsible for taking payments and making receipts. All checks were later picked up by Courier.
Paging Resolved any conflicts or complaints from guests in an efficient and effective manner.