Keiasia Mccoy
Arlington Heights
Summary
Very Talented, Work Motivated, People Person & Have A lot Of Customer Service Experience
Efficient Medical Assitant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Medical Assistant
DIABETES AND ENDOCRINOLOGY GROUP
09.2025 - Current
- Assisted with patient intake and maintained accurate medical records for efficient workflow
- Supported clinical staff during examinations and procedures, ensuring patient comfort and safety
- Managed appointment scheduling, optimizing patient flow and reducing wait times
- Educated patients on diabetes management techniques, enhancing self-care practices
- Oversaw inventory management of medical supplies, ensuring availability for daily operations
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Gave Injections
- Took A1C
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Caregiver
Emerald Place
08.2017 - 01.2025
- Monitored client health and reported changes to healthcare professionals promptly.
- Trained new caregivers on best practices for client support and safety protocols.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Monitored vital signs and reported changes to medical staff, facilitating timely interventions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Caregiver
Trinity Services
06.2023 - 08.2023
- Assists Autism residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan.
- Allows and encourages residents to do as much of their own care as possible.
- Serves meals to residents in the dining room or apartments and may assist in preparing meals following preplanned menus.
- Gave Them Meds and healthy meal plans.
Elderly Caregiver
Interim HealthCare
08.2017 - 08.2023
- Provided compassionate care and assistance with daily living activities for elderly clients.
- Developed personalized care plans in collaboration with healthcare professionals to meet individual needs.
- Monitored client health status, reporting changes to medical staff promptly.
- Assisted in medication management, ensuring adherence to prescribed schedules and dosages.
Sales Rep
Eleras
07.2020 - 01.2023
- I Sold Car Warranty
- Worked with management teams to develop annual sales plans, goals, and targets.
- Communicated product features, advantages, and benefits to customers.
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Entered data and customer information
Sales Floor Associate/ Cap 1 Associate
Walmart
04.2014 - 06.2020
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Met merchandising standards by keeping store stocked and products faced.
- Encouraged customers to make additional purchases and suggested relevant items.
- Engaged with guests to understand and anticipate customer service needs
Education
Highschool -
West Side Holistic
07.2017
M.D. - PHLEBOTOMY, MEDICAL ASSISTANT
Lincoln College of Technology
Melrose Park, IL08-2025
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Data entry
- Phlebotomy
- Reliable team player
- CPR
- Medical procedures
- Laboratory specimen collection
- Appointment setting
- First aid
- Trustworthy companion
Timeline
Medical Assistant
DIABETES AND ENDOCRINOLOGY GROUP
09.2025 - Current
Caregiver
Trinity Services
06.2023 - 08.2023
Sales Rep
Eleras
07.2020 - 01.2023
Caregiver
Emerald Place
08.2017 - 01.2025
Elderly Caregiver
Interim HealthCare
08.2017 - 08.2023
Sales Floor Associate/ Cap 1 Associate
Walmart
04.2014 - 06.2020
Highschool -
West Side Holistic
M.D. - PHLEBOTOMY, MEDICAL ASSISTANT
Lincoln College of Technology