Hi, I’m
Deb Stewart
Schertz,TX
Summary
Experienced medical assistant/phlebotomist seeking a growth-oriented position in the healthcare field. Possessing a comprehensive understanding of medical procedures, I am eager to utilize my expertise to deliver exceptional patient care. Committed to accuracy and efficiency, I aim to positively impact individuals' well-being while continuously expanding my skills in this dynamic industry.
Overview
20
years of professional experience
1
Certification
Work History
Express Logistics
Medical Courier
10.2021 - 05.2022
Job overview
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
- Improved customer satisfaction by providing timely updates on shipment status and addressing concerns promptly.
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Properly documented all specimens received using Software.
- Supported team members during high-volume periods or absences by covering additional routes when necessary.
- Contributed to the overall success of the company by consistently prioritizing customer needs, maintaining a strong work ethic, and demonstrating a commitment to excellence in every aspect of the role.
- Provided exceptional customer care by responding promptly to inquiries, addressing concerns efficiently, and maintaining open lines of communication with all parties involved in the shipping process.
Encompass Medical Group
Lab Assistant/Phlebotomist
11.2015 - 02.2016
Job overview
- Perform phlebotomy, prepare and process blood specimens
- Maintain data and requisitions along with confidentiality of all patient information
- Order supplies and maintain lab
- Ensure all requirements for specimen integrity have been met
- Prepare, label, and store reagents, specimen collection material, and patient specimens for analysis
- Dispose of bio-hazardous and other potentially hazardous materials according to safety and infection control procedures
- Prepare and perform procedures that include electrocardiograms, throat cultures, spirometry and other CLIA waived laboratory tests
Community Blood Center
Donor Care Tech
08.2015 - 11.2015
Job overview
- Perform donor suitability, histories and blood collection procedures
- Ensure the safety of the donor and safety, purity and potency of the blood collected
- Assist in the set-up and break down of the mobile site equipment before and after the mobile
- Perform regulated functions related to the care of the blood after collection, including storage and transportation
American Red Cross
Special Collections Technician
10.2013 - 08.2015
Job overview
- Determined suitability of individuals for donation based on interviews.
- Collected whole blood and administered donor care following BSDs, ARCBS directives, Federal Regulations and local policies.
- Handled day-to-day tasks of ARC fleet.
- Maintain operations within legal requirements.
Little Rock Physical Medicine
Medical Assistant
01.2010 - 09.2011
Job overview
- Responsible for taking patients vitals, which included blood pressure, weight, height and temperatures
- Performs various front office duties, such as answering the phones, co-payment collection, updating patient information using EMR
- Assists in procedures using fluoroscopy
- Responsible for documenting patients complaints or concerns in order to convey information to the doctor
United Pain Care
Medical Assistant
08.2010 - 12.2010
Job overview
- Responsible for taking patients vitals, which included blood pressure, weight, height and temperatures
- Performs various front office duties, such as answering the phones, co-payment collection, updating patient information using EMR
- Assists in procedures using fluoroscopy
- Responsible for documenting patients complaints or concerns in order to convey information to the doctor
Pronto Medical Clinic
Medical Assistant Externship
02.2010 - 03.2010
Job overview
- Conducted insurance referrals/ Pre Certs to ensure medical coverage for various procedures
- Assisted the doctor with minor office procedures
- Responsible for taking patients vitals, which included blood pressure, weight, height and temperatures
- In charge of documenting patients complaints or concerns in order to convey information to the doctor
- Performed various front office duties, such as answering the phones, co-payment collection, updating patient information, pulling and filing charts
- Performed finger pricks, lead screens, glucose checks and various other basic lab procedures and documented information in patients’ charts for doctor
Jacksonville Medical Care
Receptionist/Appointments
06.2009 - 10.2009
Job overview
- Performed various front office duties, such as answering the phones, co-payment collection, updating patient information, pulling and filing charts
- Responsible for taking patients prescription refills request over the phone and then fax them pharmacy
Christian Healthcare
Certified Nurse’s Assistant
08.2003 - 12.2003
Job overview
- Assisted with admissions to the unit
- Oriented family members to the unit; provided hospitality to residents’ families
- Accurately observed recognized changes and report to nursing staff in a timely fashion
- Communicated changes to the nurse in a time fashion as well as reported any injuries
- Managed own time and the time of others
- Talked to others to convey information effectively to upper management staff
Life Care Center of Grandview
Certified Nurse’s Assistant
01.2002 - 02.2003
Job overview
- Observed patients' conditions, measuring and recording food and liquid intake and output and vital signs, and report changes to professional staff
- Read and understood information and ideas presented in writing by the professional staff
- Provided customer and personal services
- This includes meeting patient’s needs assessment, meeting quality standards for services, and evaluation of patient satisfaction
Education
Remington CollegeLR, AR
Diploma from Medical Assisting
03.2010
Excelsior Springs Technical SchoolExcelsior Springs, MO
Certificate from Certified Nursing Assistant, Business Clerical
03.2001
Skills
- Phlebotomy
- CLIA waived
- Vital signs
- EKGs
- Injections
- Foley Catheters
- Specimen collection
- Charting
- Basic ICD-9 and CPT
- Medical terminology
- Medisoft software
- Nebulizer treatments
- First Aid
- Microsoft Word
- Typing 50 wpm
- Autoclave
- Heavy telephone usage
- Customer service
- Patient care
- Attention to confidentiality
- Route planning
- HIPAA compliance
- Valid Driver's license
Certification
- HIPPA/OSHA Trained
- Hepatitis B- Vaccinate
- Blood Pathogens
- Medisoft
Timeline
Medical Courier
Express Logistics
10.2021 - 05.2022
Lab Assistant/Phlebotomist
Encompass Medical Group
11.2015 - 02.2016
Donor Care Tech
Community Blood Center
08.2015 - 11.2015
Special Collections Technician
American Red Cross
10.2013 - 08.2015
Medical Assistant
United Pain Care
08.2010 - 12.2010
Medical Assistant Externship
Pronto Medical Clinic
02.2010 - 03.2010
Medical Assistant
Little Rock Physical Medicine
01.2010 - 09.2011
Receptionist/Appointments
Jacksonville Medical Care
06.2009 - 10.2009
Certified Nurse’s Assistant
Christian Healthcare
08.2003 - 12.2003
Certified Nurse’s Assistant
Life Care Center of Grandview
01.2002 - 02.2003
Remington College
Diploma from Medical Assisting
Excelsior Springs Technical School
Certificate from Certified Nursing Assistant, Business Clerical
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