Charles Baldwin
Retail Store Manager
Oswego,NY
Summary
Results-driven manager with a proven track record of exceeding goals. Skilled in building and motivating high-performing teams to achieve exceptional outcomes. Recognized for consistently maintaining high operational standards.
Overview
32
32
years of professional experience
Work History
Store Manager
Big Lots
02.2011 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Selected as District Training Manager, responsible for onboarding and training newly hired and promoted managers to ensure their success within the company.
- Received awards for consistently exceeding sales targets and demonstrating exceptional sales performance.
Store Manager
AJ Wright
09.2002 - 02.2011
- Accountable for all functional areas of the store, ensuring its overall success.
- Responsible for leading, planning, and directing the entire store team.
- Selected as District Training Manager, responsible for onboarding and follow-up training of new and existing managers.
- Provided cross-training opportunities for staff members to ensure seamless coverage during peak periods or absences.
Store Manager
Ames Dept Store
08.1992 - 09.2002
- Promoted from Store Trainer to Assistant Manager, then to Operations Manager, and ultimately to Store Manager within my eight years, consistently exceeding expectations in each role.
Education
Bachelor of Science - Business Administration
SUNY College At Oswego
Oswego, NY 05.2001 -
Skills
Customer Service Management
Store and Product Merchandising
Team Leadership and Development
Problem-Solving
Time Management
Timeline
Store Manager
Big Lots
02.2011 - Current
Store Manager
AJ Wright
09.2002 - 02.2011
Bachelor of Science - Business Administration
SUNY College At Oswego
05.2001 -
Store Manager
Ames Dept Store
08.1992 - 09.2002
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